Replies posted by Way.Chang | Razer Insider

Replies posted by Way.Chang

6 Replies

M
minho80
posted in Razer Support

Huntsman elite keyboard volume scroll

minho80As many people already here I’m having trouble with my volume scroll wheel jumping up and down try to contact support but my an number seem not be recognize for some reason how can I contact customer support it won’t let me pass the page. Try calling they are busy and it hangs up. I can email cause for some reason my sn is not recognize ( bought new at micro center) need to repair before warranty goes away Try Contact cleaner spray, it works on my keyboard /blackwidow-elite-volume-wheel-randomly-decrease-and-increase-volume.56599/#post-530304

3
W
3 years ago
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TpgAnt
posted in Razer Support

Huntsman volume wheel acting up

TpgAntI bought a huntsman elite back around June 2018 it been working perfectly fine recently after coming back from a vacation and going to watch some videos I noticed my volume wheel would start skipping and recently my volume would just go down on its own I email support about the volume wheel but they kept asking for my mouse wheel if anyone knows a fix would be greatly appreciated. Try Contact cleaner spray /blackwidow-elite-volume-wheel-randomly-decrease-and-increase-volume.56599/#post-530304

5
C
3 years ago
X
Xeothian
posted in Razer Support

Problems with dust in the Mamba Elite

Try contact cleaner spray /blackwidow-elite-volume-wheel-randomly-decrease-and-increase-volume.56599/#post-531105

1
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3 years ago
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dixonpd3
posted in Razer Support

Mamba Elite Scroll Wheel

Try 100% isopropyl alcohol or contact cleaner spray. /razer-deathadder-elite-faulty-scroll-wheel.57600/#post-540667 /blackwidow-elite-volume-wheel-randomly-decrease-and-increase-volume.56599/#post-531105

2
D
3 years ago
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KRYPTONITE0179
posted in Razer Support

Blackwidow Elite Volume Wheel randomly decrease and increase volume.

DrR0CkSame issue here. I will look at making it unidirectional as well and see if it works for me. @Way.Chang did you have to disassemble the volume knob to apply the spray? Can you provide any more detail? Thanks! No need disassembly. Only disconnect the keyboard, spray around the wheel, spray into the gap at right, then turn the wheel until the cleaner dry.

17
K
3 years ago
K
KRYPTONITE0179
posted in Razer Support

Blackwidow Elite Volume Wheel randomly decrease and increase volume.

I had same issue on my Blackwidow elite, fixed by using contact cleaner spray. I think this is similar to the switch joycon drift problem (dust get inside the wheel). Hope this information may help.

17
K
3 years ago

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