Replies posted by SAVI0 | Razer Insider

Replies posted by SAVI0

2 Replies

SAVI0
SAVI0
posted in Razer Support

Kraken Tournament Edition Game/Chat problems

Razer.CazielYou can uninstall headset drivers in the Device Manager and should you want to reinstall Synapse, give this a try. A. Get rid of all Razer related apps. 1. Uninstall "Razer Synapse" and "Razer Chroma SDK Core Components" from your computer under Programs and Features. 2. Delete the Razer folders in these file locations: C:\\Program Files(x86)\\ and C:\\Program Data\\. The folder is set to hidden so you might need to change the folder option to view hidden files. 3. Reboot B. Delete HKEY_LOCAL_MACHINE->SOFTWARE->THX in Windows registry. C. Re-installing Synapse 3 using the link below. http://drivers.razersupport.com//index.php?_m=downloads&_a=viewdownload&downloaditemid=2731&nav=0,343,704&_ga=2.137572848.1171175519.1537370562-1856539834.1537370562 ok, after doing what you say the problem has recurred. Even installing the Synapse version linked by you. I uninstalled Synapse, deleted the THX folder in the registry and so the problem remains. Formatting windows and

5
Razer.Caziel
5 years ago
SAVI0
SAVI0
posted in Razer Support

Kraken Tournament Edition Game/Chat problems

Razer.CazielHi @SAVI0. If you recently updated to Windows 10 patch 1809, please uninstall the current headset drivers and reboot. Feel free to shoot me a PM should the problem persist so we can look into possible firmware fixes. Hi and ty! I don't know how unistall headset driver, maybe in device management? Anyway, i unistall Synapse and the problem gone. if I wanted to install the synapse how do I solve the problem?

5
Razer.Caziel
5 years ago

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