Replies posted by Afrowookie | Razer Insider

Replies posted by Afrowookie

6 Replies

A
Afrowookie
posted in Audio

Kraken Pro (2015) Constant Crackling

I tried the Synapse 3 and doesn't correct the issue. I was actually having this crackling issue on/off again over a couple of years. For me I figured out a quick fix when crackling happens, I used to restart my laptop would solve it and then eventually figured out that going into windows sound settings and switching the audio playback driver from Razer to Windows(Realtek) then back to Razer again would fix it. But not anymore since the newest Windows update. So they either need to update the Synapse 2 or include the Kraken Pro 2015 and probably other headsets on Synapse 3 and update it to stop the crackling.

4
A
3 years ago
M
MFER212015
posted in Razer Support

Surround Legacy (Synapse 2) NOT working with Win10 2004

Don't know, i'll find out soon enough after it's delivered.

45
Razer.Caziel
3 years ago
M
MFER212015
posted in Razer Support

Surround Legacy (Synapse 2) NOT working with Win10 2004

I'm not happy about paying even $5 for the THX Spatial Audio or any other software to make this headset work the way it's supposed to. To me it's a matter of principle. Back in 2015 I paid good money for this headset, and even then I found it a little weird that I had to register the headset and provide activation code in order to use the software. I understand if the product was 10+ years old and you don't support it anymore, but 5 years, come on. So for me, principle is very simple, I just won't buy their products again. I have already purchased a Steelseries headset. It'll be my first from them and hopefully they'll stand behind their products.

45
Razer.Caziel
3 years ago
M
MFER212015
posted in Razer Support

Surround Legacy (Synapse 2) NOT working with Win10 2004

Yup, working since I bought mine in 2015, and it's still like new. But all of a sudden after windows update, none of the software works properly. At least I still have a headset and it still works, but it sounds horrible without it's software. I've been trying to get a Steelseries headset for a couple of months now, but they have been sold out everywhere. I am quite annoyed, I may just break down and roll back my win update

45
Razer.Caziel
3 years ago
M
MFER212015
posted in Razer Support

Surround Legacy (Synapse 2) NOT working with Win10 2004

Happening to my Kraken Pro (2015). Perfectly good headset. Forced to use the windows settings and Realtek sound, which gives me no control over my sound options/settings. The headset is at least working, but on full bass and just sounds horrible without the surround sound software. If Razer doesn't fix this then I guess they don't care about their legacy products or their customers. And it would seem that I have to replace a perfectly good headset. If this is the case then goodbye Razer. I'll find another company that cares, if one exists.

45
Razer.Caziel
3 years ago
A
Afrowookie
posted in Razer Support

Kraken Pro (2015) Constantly Crackling

Thanks Kenny.

2
A
3 years ago

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