Replies posted by daJay187 | Razer Insider

Replies posted by daJay187

8 Replies

X
xKaoticProdigyx
posted in Razer Support

synapse 3 crashing

same here - resetting back to standard color management profile "balde.icm" solved the problem (so far and for today ;-)). Thank you very much guys for you help. Best N

20
Razer.Speedcr0ss
3 years ago
X
xKaoticProdigyx
posted in Razer Support

synapse 3 crashing

same here - hoping to get updates soon for windows and for synapse 3 as well....

20
Razer.Speedcr0ss
3 years ago
L
Logikana
posted in Razer Support

Razer Synapse Crashing with "System" Tab

sozzleI'm curious, has anyone tried to format their PC to fix and it's failed? @daJay187 have you? There must be a solution without formatting or restoring factory defaults. What would be, if this won't work? Who does pay for my hours formatting and reinstalling the system - especially when the problem afterwards would not be solved? ... sozzleHEY ALLLL! FYI. I received the Windows update 20H2 today and it solved the issue. Phew, was about to format the PC today. Hope yall get it fixed! Sounds good. I am still not receiving the new Windows Update, trying for weeks to get it cause I also thougt this could be a solution. Is there a way to accelerate the distribution of the new 20H2? Thanks and best from southern part of Hamburg, Germany

23
Razer.Speedcr0ss
3 years ago
L
Logikana
posted in Razer Support

Razer Synapse Crashing with "System" Tab

on my rig there is no "Razer Chroma SDK Service" running... @Razer.Speedcr0ss - will send you PM with my razer synapse3 logs

23
Razer.Speedcr0ss
3 years ago
L
Logikana
posted in Razer Support

Razer Synapse Crashing with "System" Tab

Razer.Speedcr0ssHi there! Thanks for initiating this thread. Please send me a PM together with your previous case number so I can review it. Hey everyone! Have you also checked the Razer Synapse settings under Windows services? If you haven't yet, Thanks for the follow-up. Please right-click the start button at the bottom left and type "Services.msc". Ensure that all Razer services status is "Started" and the startup type" is set to "Automatic". Use CTRL + F, and type "Razer" to sort all Razer-related services. Also, check the system files by executing the System File Check (SFC) tool. It will scan all protected system files and repair missing or corrupted files. Please follow the steps below: Press Windows key and X at the same time. Choose Command Prompt (Admin) from the context menu. In the command prompt, type sfc /scannow and hit Enter. Exit command prompt. Same here... all services are running as expected. Just missing any "Chroma SDK...", it is not running. I also tried to

23
Razer.Speedcr0ss
3 years ago
L
Logikana
posted in Razer Support

Razer Synapse Crashing with "System" Tab

Here for example the german version of first level support, it may help you: Also, sofern wir das verstehen können, haben Sie ein Razer Notebook in Besitz. Wenn Sie versuchen, dies in der Synapse 3 Software zu konfigurieren, fährt die Software plötzlich herunter. Das Problem besteht selbst nach einer Synapse-Neuinstallation und einem Versuch, die Synapse als Gast zu gebrauchen. Wenn ich das richtig zusammengefasst habe, können Sie folgende Lösungsmöglichkeiten versuchen: 1. Bitte stellen Sie sicher, dass alle Software auf Ihrem Laptop auf dem aktuellsten Stand ist, also Betriebssystem, Synapse und weitere wichtige Programme. Die Synapse-Version und eventuelle verfügbare Updates können Sie in den Synapse-Einstellungen, im "About" Tab, auf Deutsch "Über" Tab überprüfen. Nach dem Betriebssystem-Status können Sie in den Windows-Einstellungen überprüfen. 2. Bitte versuchen Sie, die Synapse zu gebrauchen, ohne dass andere Software im Hintergrund läuft. Hiermit ist Software gemeint, die

23
Razer.Speedcr0ss
3 years ago
L
Logikana
posted in Razer Support

Razer Synapse Crashing with "System" Tab

I am still in contact with Razer support.... we will see. You could refer to my support ticket: [Incident: *Omitted] Best N

23
Razer.Speedcr0ss
3 years ago
L
Logikana
posted in Razer Support

Razer Synapse Crashing with "System" Tab

Same here, already in contact with razer support. We will see...

23
Razer.Speedcr0ss
3 years ago

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