Replies posted by Halo2Buff | Razer Insider

Replies posted by Halo2Buff

6 Replies

M
MildGonolini
posted in Razer Support

Razer synapse 3 not detecting chroma connect enabled game.

Razer.SpeedCr0ssHey there! Was everything covered? Have you tried using the drop-down option and selected Razer software from the list? Feel free to send me a PM should you need additional assistance. In my screenshots above, that was the result of selecting "Razer Software" and hitting submit. It just took me to the page I named 'submit.png'. Since posting however, the Connect app has finally started to populate. It seems to take playing the games in question for some time before it detects them in the Connect portion, despite being available to add to profiles immediately after install.

10
Razer.Speedcr0ss
3 years ago
R
revelesbian
posted in Razer Support

chroma connect no apps showing up

Razer.Caziel@revelesbian @Halo2Buff Do you guys mind listing all the chroma connect apps that disappeared? I understand that you both have tried to reinstall the Synapse 3.0, but I highly recommend that you do so by following this guide. You should also try to reconfigure the Chroma Connect module following this. As for the Overwatch Chroma integration issue, Blizzard temporarily disabled it. Click here for more information. Nothing disappeared, mine was a fresh install that never had anything show up to begin with. After playing Star Trek Online for about ten minutes, both the Viper mouse and it's dock started reacting without anything showing in the Synapse app list. Now upon checking, the GameCliente.exe for STO has finally appeared. One would expect it to work immediately after install, but it is working now in my case.

3
H
3 years ago
L
LavenderPurplebyteweb459
posted in Razer Support

How to connect razer chroma keyboard to game?

Razer.CazielPlease indicate which devices and games you're trying to achieve this with. I'd appreciate it if you guys could send me the serial number of your Razer peripherals. You can also try to follow this guide on how to set up the Chroma Connect module. Star Trek Online just started working on it's own after playing for about 10 minutes, although it still didn't appear in Synapse 3 for quite some time, it is now there.

5
H
3 years ago
M
MildGonolini
posted in Razer Support

Razer synapse 3 not detecting chroma connect enabled game.

Same issue here, blank Connect page. Also the Contact Us page just goes to a Covid excuse, no actual way to fill out a contact email form after selecting "Razer Software"

10
Razer.Speedcr0ss
3 years ago
L
LavenderPurplebyteweb459
posted in Razer Support

How to connect razer chroma keyboard to game?

Same issue here, first time install today.

5
H
3 years ago
R
revelesbian
posted in Razer Support

chroma connect no apps showing up

Same issue with a brand new Viper Ultimate. Zilch in the Connect/Apps screen. It's on, also uninstalled/reinstalled. I should have at the least Star Trek Online, Minecraft, and Kerbal Space program populated. All do show up in the profiles section. Looking through the forums this seems to be widespread with Overwatch impacted as well. Nothing helpful yet.

3
H
3 years ago

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