Replies posted by SpeakEasy55 | Razer Insider

Replies posted by SpeakEasy55

5 Replies

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ventureLavenderBlush830Insider Mini
asked in Razer Support

New Razer Blackwidow v4 typing repeating issue

Today I swapped orange faulty switches with new AKKO blue cream ones. So far no issues detected.It costed me ~ $25 https://en.akkogear.com/product/akko-v3-cream-blue-pro-switch-45pcs/They feel even better than oranges to me (also Tactile). Hope this helps someone as the keyboard itself is very good except switches. 

92
M
2 days ago
V
ventureLavenderBlush830Insider Mini
asked in Razer Support

New Razer Blackwidow v4 typing repeating issue

I will join the chorus of people that have reported a key chatter issue with their Razer Blackwidow v4 keyboard (in my case, a Pro full sized keyboard). I’ve had Razer replace the keyyboard no fewer than three separate times. The last time, I was promised “white glove” treatment where a keyboard would be taken out and pre-tested before being sent to me. This was not done, the keyboard sent to me was in a factory-sealed package and untested. It failed within two weeks with the “y” key repeating more and more frequently. To say that I am disgusted by the bad faith, stick-to-the-script-at-all-cost answers and repeatedly forcing me to pay to package a defective keyboard, only to send me another defective keyboard, is a gross understatement at this point. I’m demanding a refund and if I don’t get it, a credit card chargeback and a social media campaign is in order. This entire line of keyboards is obviously defective and Razer will not acknowledge or do anything about it. They promise acti

92
M
2 days ago
V
ventureLavenderBlush830Insider Mini
asked in Razer Support

New Razer Blackwidow v4 typing repeating issue

I contacted support here in US and:Support changes once a day a representative to whom you talk. 1Reply - new rep. First, I was promised a replacement keyboard (75% PRO version) by one rep, then the other rep refused to honor it, “strongly recommended” to replace orange switches, which they claim they sent to me. I am using my old 5 years Blackwidow Elite keyboard now which has 0 issues with switches.My takeaways - whoever was responsible for release and quality control of 75% Blackwidow lineup - did very bad job. This made me forget about Razer forever and I will be talking shit about it all day long to all people I know.They think that you replace switch and will work? This is a joke. Well, probably someone got a cash bonus for delivering this product and then they left the company.P.S. Dont waste time on “fixing” this, there is not fix. If you can -refund, or sell before this piece of garbage will cause you financial and emotional damage.

92
M
2 days ago
V
ventureLavenderBlush830Insider Mini
asked in Razer Support

New Razer Blackwidow v4 typing repeating issue

Same problem here. Random typing errors with the buttons  with black widow 2016 edition. Its really annoying. 8 years old keyboard. You expect it to work properly at that age?

92
M
2 days ago
V
ventureLavenderBlush830Insider Mini
asked in Razer Support

New Razer Blackwidow v4 typing repeating issue

Hello there, same problems after 5 months of usage.What are the options here? Ask for refund from Razer? Or changing switches will help (recommend something tactile if you know)? I like the keyboard overall, but this issue is very hard to live through. Razer you should be ashamed.

92
M
2 days ago

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