Replies posted by soheilsls | Razer Insider

Replies posted by soheilsls

2 Replies

S
soheilsls
posted in Razer Support

Razer Tartarus v2 and Synapse 3 problem

Emminentthats what i did, full uninstall though. Deleted all razer folders aswell after uninstalling from windows including those that were in the appdata folder and program files. Then did a restart. Downloaded and installed synapse. Then one by one i plugged in each peripheral and let synapse do its thing and update. I did not reinstall cortex. Not sure if related and the issue seems to be fixed. However its only been a couple of days so il not hold my breath. I have still experienced the issue where a key will get stuck when playing overwatch so im permanently strafing lol and im not sure if its a hardware issue or not. It only lasts for a few seconds and if i hit the key a few times it resets. this is funny because my problem is exactly like yourself while I play Overwatch and that happens I can not crouch lol(and also voice chat). I did a clean reinstall too but did not work for me.

4
S
3 years ago
S
soheilsls
posted in Razer Support

Razer Tartarus v2 and Synapse 3 problem

Emminentconstantly happens to me too, its an issue they clearly need to address and dont know how to. I dont have any issues with my naga trinity but the moment i got a tartarus pro and a nari ultimate, my synapse would stop working every so often. Ive tried repair and full reinstall but it still comes back. I have a ticket open but wether they'll respond in a timely matter not sure. I think the solution is software update from Razer, let me know if you could get a respond.

4
S
3 years ago

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