Replies posted by bpvarsity | Razer Insider

Replies posted by bpvarsity

31 Replies

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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

4K2HDWhen you say "it doesnt work" what do you mean? More importantly. what steps did you take to prevent hibernation? Well for one if I even just close my laptop and open it I get a black screen. If I go into windows or nvidia or razer settings and change to 120hz from 60hz it goes black instantly Hibernation and sleep mode is disabled everywhere in windows. Laptop lid is set do nothing when closed, same for the power button. Screen and system set to never turn off. If I close the lid/screen it goes black upon opening. Hibernation on or off has no effect on me simply changing to 120hz in razer cp and getting a black screen instantly

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

4K2HDGuys, I haven't personally had any issues as of late, I am on BIOS 1.6 with the latest NVIDIA drivers and the latest Windows updates. I am on GPU only mode and on 120hz. However, this is not becasue of anything RAZER did to fix the problem because as is evident, everyone is experiencing issues one way ot another. So how did I fix the problem of the screen going black when in Hybernation mode? EASY.. just dont let you laptop to EVER go into hybernation mode. I am not sure exactly step by step how I did this but if you mess around deeply with POWER SETTINGS there is a way to prevent Hybernation from ever kicking in. I am sure this affects my battery life in some way, now don't get me wrong I can still put the laptop in SLEEP mode but remember these are two different power settings however I try not to use Sleep if I can avoid it, I just turn OFF the laptop when I don't use it. I encourage you guys to try this out and look into how to AVOID HYBERNATION as it seems to be an issue

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

I am now on a fresh windows install of the older 2004 version. Razer Blade Pro 17 4K (2020) BIOS 1.06 - Win build 19042.685 - NVIDIA game ready driver 460.89 When on dedicated GPU mode I can boot into windows and use it fine but only at 60hz. However, if I put it to sleep or hibernate I get the black screen. Changing to 120hz causes an instant black screen. I just want 120HZ. I don't even care about the sleep/hibernate issue lol. Just want the refresh rate I paid for

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

bpvarsityI just nuked my drive and installed win 10 2004 and I can boot into windows when set to dedicated gpu only and it works . However if I change to 120hz the screen goes blank. At least I have dedicated gpu back but I want 120hz since I spent the ungodly about for this screen to run that. Really wish someone from razer would explain OH and to clarify I'm on 460.89

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

AndyMile0301This kind of supports my theory that right now win 10 2004 makes a difference. But still not sure I just nuked my drive and installed win 10 2004 and I can boot into windows when set to dedicated gpu only and it works . However if I change to 120hz the screen goes blank. At least I have dedicated gpu back but I want 120hz since I spent the ungodly about for this screen to run that. Really wish someone from razer would explain

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

bpvarsityJealous you can even get into windows to hibernate. Once I login to windows that's when mine goes black. I'm trying a few things out and will report back my findings Mine is the 2020 version and v1.06 bios but still strange behavior. I'll report anything I find later today.

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

PenthysRazer Blade Pro 17 4K (late '19) - BIOS 1.04 - Win 20H2 build 19042.685 - NVIDIA game ready driver 460.89 New NVIDIA driver, Hibernation black screen still there Jealous you can even get into windows to hibernate. Once I login to windows that's when mine goes black. I'm trying a few things out and will report back my findings

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

AndyMile0301Hmmh? Same models same drivers, the only difference is I'm still on win 2004 instead of 20h2. I dont have the issue, but had it in past. Maybe i can help and we can compare further specs. I think the behavior of razer in this case in not professional. They should come out with an official statememt. Send you a PM

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

Razer.SpeedCr0ssHey everyone! I've coordinated with our Support Team and showed them your feedbacks after updating the laptop's NVIDIA driver. Please expect another NVIDIA driver updates since the issue is unresolved after the last firmware release. Please wait for the Razer Blade Pro 17" (2019) | RZ09-0314x and Razer Blade Pro 17" (2020) | RZ09-0329x further announcement here or on our support site. Ugh I hope this gets resolved soon...going on 5 months now. Using 452.06 driver sucks with the new games out. Still want to know what the actual issue is. Is it firmware on your end?

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

bpvarsityFor the record, mine is Razer Blade 17 Pro 2020, 4K120, 2080S, Windows 20H2, Bios 1.06, Dedicated GPU 120 Hz. Will soon not be able to play games as many are now requiring more recent driver versions. Get your act together razer

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

bpvarsityreturn while you can. I have been dealing with this since July and no air in sight. Lost cause For the record, mine is Razer Blade 17 Pro 2020, 4K120, 2080S, Windows 20H2, Bios 1.06, Dedicated GPU 120 Hz.

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

TheHylianLegendSo, I've gone through the trouble shooting emails with Razer re: my Razer Blade 17 Pro 2020, 4K120, 2080S, Bios 1.06, Dedicated GPU 120 Hz and they've told me I need to send it in. My question is - is it worth the hassle of doing all of this, being without a laptop for who knows how long - when it seems we ALL have this black screen problem where we can't update GPU drivers? Honestly, if I go through this then get back the exact same machine (or someone elses refurb) and still have the same issues, I'm not going to be very happy. Also, my return window might be closed to get my money back. I'm really struggling with this decision. Do I just cut ties and return it, or do I wait it out and hope I get the laptop I THOUGH I was paying 5k for? :slightly_sad: return while you can. I have been dealing with this since July and no air in sight. Lost cause

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

And another nvidia update comes out and guess what still black screen! yay thanks for nothing

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

Razer.SpeedCr0ssHi there! Have you submitted a case to our Support Team? If you haven't, please generate a support ticket by clicking this link or send me a PM. I just did a fresh install of windows and installed the latest nvidia driver 457.51. I can get to the login screen of windows and then 1 second glimpse at my desktop background and then black screen. Only way to get around it is go back to optimus mode. What the heck is going on? I want to use dedicated mode with 120hz

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

Razer.SpeedCr0ssHey everyone! Apologies for the delay. I was able to get a confirmation that there's an available NVIDIA Driver 457.30 via GeForce Experience, which is to fix the black screen after wake up from sleep/screen off with NVidia graphics version 456.55 for Razer Blade Pro 17" (2019) | RZ09-0314x and Razer Blade Pro 17" (2020) | RZ09-0329x. Please let me know if it helps. Didn't work. When will I get an actual fix for a $4,000 gaming laptop? This has been going on for what 6 months now?

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

Gauner123Support updated my case initially asking me to reset/format my laptop. When queried as to whether that would do anything at all, they relented and said we still just have to wait for whatever update it is that will fix this (no word on whether it's Razer, Nvidia or MS) and to be patient.. but still no real update on what the issue is. It would be nice to know a bit more about this. It would help set expectations as to why this is taking so long to fix. and yeah.. wish that return window was still open. As much as I like the laptop, this is really inexcusable. Yeah nuking the system and installing fresh windows does not fix it. I tried last week and it was a waste of time. Been an issue since June and not a single response saying what the issue is. If it's Microsoft then tell us! Silence is never the right solution. Don't know of another gaming laptop that has this issue.

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

@Razer.SpeedCr0ss Any updates? Its been way too long without a single update of what the actual cause it and what is being done. Wish I was still in the return window. Never have I had such issues with any other laptop or company. Never again

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

I'll try DDU and install 457.30 again but I am not hopeful. 452.06 is still the only one without issues.

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

Razer Blade Pro 17 4k BIOS 1.06 NVIDIA driver 457.30 Black screen on windows startup when in dedicated GPU mode. Same issue different day lol

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

eouztsThe newly released NVIDIA driver version 457.30 appears to have resolved the issue on my Blade Pro 17 (Early 2020). Can someone else upgrade and confirm? I'm able to use 120Hz refresh in the games that were previously black-screening and everything else appears normal. I'm also using the 1.06 BIOS. Give me 1hr and I'll report back for what it does to my 4k 120hz blade pro 17

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

drewex81why not downgrade your driver. That worked for me. As I said I can no longer downgrade to 452.06 due to some games needing the more recent drivers to function properly. Also Nvidia Voice/broadcast RTX does not work on 452.06. "For NVIDIA GeForce RTX 2060, Quadro RTX 3000, TITAN RTX or higher, NVIDIA Broadcast requires NVIDIA Display Driver version 456.38 or higher."

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

Just here to say 1.06 bios does not fix the issue. Still forced to use Optimus mode in order to use latest nvidia drivers. Trying to do dedicated GPU results in the same black screen issue. Really miss my 120hz :( Newer games don't like to run on the old nvidia drivers so I am forced to take a performance hit but not using dedicated gpu. Amazed how it is taking months and months to find a fix that actually stays fixed. $4k laptop that I specifically bought for 4k 120HZ and I can't use it. I think we have all been more than patient and we should at least be told what the root cause is.

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

PlatinumPatriotJust stumbled across this thread - new Razer Blade 17 Pro (2020) owner and am having the same display driver issues with an un-wake-able black screen with new nVidia drivers. Rolled back drivers and the issue goes away. Just thought I'd jump in with all the rest of you kids. Welcome to the not so fun party :P

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

Razer.SpeedCr0ssHey there! Thanks for the feedback. There's some instance that the fix relies on what Windows updates provide. And yes, Razer should also adjust and find ways to adapt to these changes. Please send me your email address or case number via PM so I can check your contact history and cascade your post to the team. Thanks Penthys! Send me a PM together with your email address or case number should you need assistance with your case number. We have any movement on fixing this issue so we can go beyond 452.06?

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

Razer.SpeedCr0ssThanks for the refresher, mate. No need for the shaming though. We want to keep our community civil and constructive. What I did is a reminder and sharing information that can benefit other users. Also, sending your feedback via Razer Synapse 3.0 can help our devs to receive your message. And yes, I've already forwarded this to our team. That's why I recommend submitting a case to our Support Team so they can gather details from each affected laptop, which can help the investigation. Otherwise, send me a PM so I can assist in creating one. Hey bpvarsity! Thanks for asking, I'll add this to my report. Hello everyone! Please update this thread should you encounter another odd behavior from the laptop. Cheers! Thanks for adding it to your report. You can also let them know the 120hz black screen is present in the new driver 456.71 that was released yesterday. I can boot up windows fine with 60hz and dedicated GPU but once I change to 120hz It goes black instantly and I

475
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2 years ago

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