Replies posted by Leeland6 | Razer Insider

Replies posted by Leeland6

4 Replies

B
bizeggLemonChiffon800
posted in Razer Support

Razer is avoiding my returns

I have been experiencing the exact same thing. This is ridiculous. 1. There is no acceptance of my order number, which I copy and paste from the order email. 2. I reached out to them, and they said they would reach back out within 72 hours. then nobody reached out. 3. I then filled out an RMA in the chat window. and an RMA number was used for the wrong type of return, even though i told them I wanted a refund. 4. I then chatted with the chat bot and got a supposed human. 'Jessie' said that they would reach back out within 24 hours. And that 24 hours has lapsed. i too feel like they are putting up walls to return equipment. This is a big deal. Just return merchandise!!!!!! I've wasted 6 hours on this already!

3
I
3 years ago
C
CheekeKiki
posted in Razer Support

Order Number

This is the same issue I have been getting. i don't think it works.

1
L
3 years ago
J
jcraycraft11
posted in Razer Support

Order number wont work for returns

I had the same issue.

1
L
3 years ago
J
JosharkInsider
posted in Razer Support

Returns Issues

I have been getting the same issues. I've contacted Razer four times. No phone number is provided. I need to return this equipment, and they are not making it easy. Now an RMA number has been created but they made it for a different type of return. This is very frustrating.

2
P
3 years ago

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