Replies posted by DDemK | Razer Insider

Replies posted by DDemK

2 Replies

J
Jerive
posted in Razer Support

Razer peripherals disconnecting randomly since I upgraded to a GeForce RTX 3080

I closed every application associated with the mouse, but after 10-12 hours, the problem randomly appeared again... disconnecting randomly with differents duration times ( sometimes seconds, sometimes minutes, sometimes hours... ) Certainly is a problem relationed with razer synapse 3 or smth. The problem is razer seems dont know that and didnt fix it, yet.

5
L
3 years ago
J
Jerive
posted in Razer Support

Razer peripherals disconnecting randomly since I upgraded to a GeForce RTX 3080

Hello, I have the same issue since yesterday with my Razer Viper. I tried all differents ports ( including 3.0 - 3.1 ), reinstalled mouse drivers, nothing solve the problem... I already was using a 3.0 USB Port before the problem starts... But I didnt change the GPU, I didnt change anything on my computer... Maybe is something associated with synapse or firmware ? because I already tried to use the Viper on other computers ( when he was "dead" ) and the device can't even be detected by computer. I even tried to disable all razer process ( like synapse/central/Service/GameCentral Process ), the problem seems to be reduced a bit, i need more time to check.

5
L
3 years ago

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