Replies posted by LestBeTheKing | Razer Insider

Replies posted by LestBeTheKing

2 Replies

J
Jerive
posted in Razer Support

Razer peripherals disconnecting randomly since I upgraded to a GeForce RTX 3080

DDemKI closed every application associated with the mouse, but after 10-12 hours, the problem randomly appeared again... disconnecting randomly with differents duration times ( sometimes seconds, sometimes minutes, sometimes hours... ) Certainly is a problem relationed with razer synapse 3 or smth. The problem is razer seems dont know that and didnt fix it, yet. you are correct about the problem being with razer's software. i had the same problem and my fix was to completely remove the synapse, cortex, and central software from your pc. this should fix the disconnecting problem permanently as long as the software is not redownloaded. this does have the downside of not being able to use macros, change the colors to anything except the default breathing, and to change the dpi on a razer mouse. all other default operations like multimedia keys on a keyboard still work fine. hope this helps

5
L
3 years ago
A
Aryvole
posted in Razer Support

[SOLVED] Mouse randomly disconnects

you will want to delete the synapse software along with cortex. i have had this problem before lasting months and decided to reformat my pc twice and making sure all those settings you previously stated were unchecked, yet no dice. after completely removing the synapse and cortex software (and central for safe measure) from your pc, this should fix your problem. this does although come with the downside of not being able to change your dpi and the colors on the mouse. hope this helps

6
T
3 years ago

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