Replies posted by orfpou | Razer Insider

Replies posted by orfpou

17 Replies

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radiotalkSeaFoamGreen407
posted in Razer Support

Fan noise on Razer Blade 15 2020 - Base Model

Kurt101Hi everyone, I currently have the same problem as my fan speed is way too high at idle (my previous razer was dead silent in light workloads) Fan speed in synapse in auto, I updated the bios, nothing changed Then I checked my intel drivers and noticed they were not up to date You can check for yourself here: https://www.intel.fr/content/www/fr/fr/support/detect.html The next day it seems to have helped! My laptop is not loud continuously but silent most of the time with some strange (and agressive) fan ramp up and down now and then I cannot assure that this update was actually what helped but I hope it can help you too! Which intel drivers did you update? I have updated everything except the "Intel® Graphics - Windows 10 DCH Drivers" because it displays a warning: Installing this Intel generic graphics driver will overwrite any customized driver from your Computer Manufacturer (OEM). Does anyone know if it's okay to do this update?

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Razer.Speedcr0ss
3 years ago
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radiotalkSeaFoamGreen407
posted in Razer Support

Fan noise on Razer Blade 15 2020 - Base Model

Hello everyone, is there anyone here that followed all Razer Support instructions and eventually got their issue resolved? If yes did you have to send the laptop to get fixed?

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Razer.Speedcr0ss
3 years ago
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radiotalkSeaFoamGreen407
posted in Razer Support

Fan noise on Razer Blade 15 2020 - Base Model

Razer.SpeedCr0ssHey everyone! Thanks for posting your laptop's fan noise here. Ensure to identify which fan is causing the issue and check if the vents have dust that could cause air blockage. You can spray compressed air and see if it helps. Also, please check the following links below: • https://mysupport.razer.com/app/answers/detail/a_id/671/kw/fan noise • https://mysupport.razer.com/app/answers/detail/a_id/973/kw/fan noise If your laptop's BIOS/EC firmware, Windows OS, Razer Synapse version, and graphic (Intel/NVIDIA) drivers are updated. Should the issue persist, please save your files and revert your laptop's operating system to its factory state by following the steps on this link. Let me know if it helps. Hello, I followed the first link that you provided, but in synapse the lowest fan speed that I have is 4300 rpm. Am I missing something? (I tried checking for updates but it says it's the newest version)

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Razer.Speedcr0ss
3 years ago
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radiotalkSeaFoamGreen407
posted in Razer Support

Fan noise on Razer Blade 15 2020 - Base Model

sn0wm4n0Yes, it definitely does. If you keep the mode balanced, and change some setting on Windows Energy Options (to Ultimate in my case), the book gives full power without overheat Can you explain exactly what you changed? I want to try it myself.

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Razer.Speedcr0ss
3 years ago
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radiotalkSeaFoamGreen407
posted in Razer Support

Fan noise on Razer Blade 15 2020 - Base Model

coolRedOrangeinsight381it's true. but laptops of alternative brands with similar specs don't have their fans on with ... chrome. laptops overheat, but why is this model of razer especially sensitive? I don't know, I suspect that it's something to do with Synapse. They just programmed it so the fans kick in even in relatively low temperatures where fans with that high rpm aren't necessary. I wrote feedback in the Synapse app telling them about this and spoke with Razer Support in order to let them know about the situation, I suggest everyone to do the same in order to raise awareness and fix this

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Razer.Speedcr0ss
3 years ago
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radiotalkSeaFoamGreen407
posted in Razer Support

Fan noise on Razer Blade 15 2020 - Base Model

coolRedOrangeinsight381what setting max? I think he means to set the CPU usage to 95% in advanced battery settings. I don't thing that's going to help necessarily because the fans kick in even when CPU usage is low

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Razer.Speedcr0ss
3 years ago
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radiotalkSeaFoamGreen407
posted in Razer Support

Fan noise on Razer Blade 15 2020 - Base Model

I'm not a pc expert or anything but they sound normal to me. The problem that we all have here is that the fans are too loud on idle and shouldn't operate in that speed while doing small tasks, but during gaming that kind of rpm is probably ok, it's a laptop afterall, and laptops overheat fast.

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Razer.Speedcr0ss
3 years ago
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radiotalkSeaFoamGreen407
posted in Razer Support

Fan noise on Razer Blade 15 2020 - Base Model

Mine made a difference, I don't know why yours didn't, maybe do your thing for a while and you might notice a change. Also in my case, I pretty much have my laptop always plugged in so I changed both when it's on battery power and plugged in the cooling to be on Passive. Yes my fans sound like that, like normal fans should sound but louder and faster.

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Razer.Speedcr0ss
3 years ago
R
radiotalkSeaFoamGreen407
posted in Razer Support

Fan noise on Razer Blade 15 2020 - Base Model

Try this: https://www.myfixguide.com/laptop-fan-always-on/

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Razer.Speedcr0ss
3 years ago
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radiotalkSeaFoamGreen407
posted in Razer Support

Fan noise on Razer Blade 15 2020 - Base Model

GigianaWhat do your fans sound like? I agree, this is beyond ridiculous that they don't allow us to customize this type of stuff. Oh, and to answer your last question I have the Base Model early 2020 (RZ09-0328). They just sound like normal fans but louder, without the howling. I have the RZ09-03286 and I updated the bios from here: http://drivers.razersupport.com//index.php?_m=downloads&_a=view&parentcategoryid=992&pcid=350&nav=0,350 When you click to download the update a manual opens in your browser and it says what models are compatible for the update. You are missing the last digit from the model number that you posted so check again

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Razer.Speedcr0ss
3 years ago
R
radiotalkSeaFoamGreen407
posted in Razer Support

Fan noise on Razer Blade 15 2020 - Base Model

GigianaI did the Turbo thing in BIOS and it doesn't seem to make a difference. But why should it make a difference, if I only hear this whistling/howling noise when the fans are running below 4,000RPM? I don't understand why Razer made their GPU fan SO loud in general. I tried recording my fans as well from the internal mic but they don't sound the same with yours. Try changing the cooling settings in control panel from the link that I posted. Either way, if this is your 4th laptop and it still sounds exactly the same as the other ones that probably shows that it's a software issue for all of us. As someone on this thread said, they should allow us for more customisation on when the faster fans kick in and everything should be ok.

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Razer.Speedcr0ss
3 years ago
R
radiotalkSeaFoamGreen407
posted in Razer Support

Fan noise on Razer Blade 15 2020 - Base Model

Gigiana Are you sure it isn't available? What model do you have? You should also try this: https://www.myfixguide.com/laptop-fan-always-on/ And going to BIOS and turning off Turbo Boost In my case, both helped and toned down how often the fans are loud but the noise isn't completely gone

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Razer.Speedcr0ss
3 years ago
R
radiotalkSeaFoamGreen407
posted in Razer Support

Fan noise on Razer Blade 15 2020 - Base Model

I also spoke with Razer Support, asked me for a video as well etc. They ended up suggesting me to try and repair Synapse and do this: 1. In the search box on the taskbar, enter Command Prompt. Press and hold (or right-click) Command Prompt (Desktop app) from the search results and select Run as administrator. 2. Enter DISM.exe /Online /Cleanup-image /Restorehealth (note the space before each "/"). (Note: This step may take a few minutes to start and up to 30 minutes to run and complete.) 3. Enter sfc /scannow (note the space between "sfc" and "/"). 4. If the scans find corrupted data and repaired them, do a restart. Observe the device if the issue has been resolved. They suggested if none of these work to do a factory reset. I tried the first two and nothing changed but I haven't tried the factory reset because I don't think it will do anything. I also wrote feedback in the Synapse application about the situation in hope that Razer takes us seriously and does something about

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Razer.Speedcr0ss
3 years ago
R
radiotalkSeaFoamGreen407
posted in Razer Support

Fan noise on Razer Blade 15 2020 - Base Model

GigianaDoes anyone Razer Blade 15 (early 2020) sound like this? https://voca.ro/15LvjMNWhWui The recording was done with the built in microphone, and it picks up this annoying high pitched noise that only happens when fans are at 1000-3500RPM. All 4 laptops (I've exchanged 3 times, on 4th laptop now) sound exactly the same. I'm surprised Razer has not addressed this seeing the amount of threads for fan issues with this laptop. Mine it's just loud not high pitched. You can update the bios from here: http://drivers.razersupport.com/index.php?_m=downloads&_a=view&parentcategoryid=350&nav=0

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Razer.Speedcr0ss
3 years ago
R
radiotalkSeaFoamGreen407
posted in Razer Support

Fan noise on Razer Blade 15 2020 - Base Model

mrk_rizwanFor me, my fans were turning on and off randomly and they sounded like sitting next to some airliner thats how loud they got. Because I just got the laptop, I had not really installed anything on and I was doing light web browsing, and the way fans were responding made no sense so I could only imagine if I started gaming on it. Fair point. For me, as I wrote before, I updated the bios to 1.06, changed some power options and turned turbo boost off and these things made some difference but it could be better. Either way I hope they fix it soon if it's a software issue

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Razer.Speedcr0ss
3 years ago
R
radiotalkSeaFoamGreen407
posted in Razer Support

Fan noise on Razer Blade 15 2020 - Base Model

mrk_rizwanI had the same exact problem you had and they gave the same exact response. I sent them the video and in response I was told to return the laptop I bought (I bought mine on January 1st and just returned it today) btw I did all the firmware updates, bios updates and the steps the Tech support asked me to do. Nothing helped. Why would you return it though? There's quite a lot of us that have this problem, even someone that has had their blade for 2 years and just recently noticed that the fans go louder than before. It must be some sort of software problem

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Razer.Speedcr0ss
3 years ago
R
radiotalkSeaFoamGreen407
posted in Razer Support

Fan noise on Razer Blade 15 2020 - Base Model

I got mine as well recently (Base model 2020 RTX 2060), updated bios to 1.06 and I don't know if there is any difference. I also noticed that whenever the laptop is plugged in the fans go louder and more frequently. Any updates from Razer? Do we know if it's a hardware or a software issue? I also found this, which might help with the fans whenever the laptop is plugged in: https://www.myfixguide.com/laptop-fan-always-on/

90
Razer.Speedcr0ss
3 years ago

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