Replies posted by jsan3051 | Razer Insider

Replies posted by jsan3051

7 Replies

A
aaccensi
posted in Razer Support

Huntsman mini broke my windows

IsidroPIt didn't fix it to me i think it only fixes the taskbar crashing at starup but the welcome loading screen still takes a while

384
M
2 years ago
A
aaccensi
posted in Razer Support

Huntsman mini broke my windows

ChillyRideHere is my case answer: Greetings! This is Rich again from Razer Escalation Team. Thank you for your patiently waiting. What I have in had now is a quick fixed only not the real fixed. This was though the effort of my colleague and the team, we find a temporary solution that might help to solve for the meantime until our internal team will provide a fix via software update. We found out that if you uninstall an specific update on your Windows (4598242) the issue of freezes and lagging of the task bar will be fix. Let us know if this step help you with your issue. But its old update and I cant install it manually. -_- No one deleted this. this is a temporary fix but windows is forcing this update every 3 days or so on my pc and doesnt even ask me just installs it back

384
M
2 years ago
A
aaccensi
posted in Razer Support

Huntsman mini broke my windows

AsthmanSadly, no. Thats the last e mail I got from them: "We would like you to know that as of January 28, 2021, there is still no update on your case. Rest assured we will update you as soon as we already receive feedback on your case from the appropriate department. We will try to update your request from time to time. Thank you for your patience." And they didnt update my request. I dont know how its taking them so long to fix this issue. Im starting to lose my patience. this is getting ridiculous.... are they even trying to fix it??

384
M
2 years ago
A
aaccensi
posted in Razer Support

Huntsman mini broke my windows

ChillyRideGuys I might SOLVED This crap, check my thread need testers! /huntsman-mini-bad-firmware-dead-taskbar.69386/ rn is working for me with legacy mode on auto

384
M
2 years ago
A
aaccensi
posted in Razer Support

Huntsman mini broke my windows

urbanSpaceCadetflow257I just received an e-mail from Razer Support asking for the same troubleshooting as everyone. Seriously, your support process need a FULL REWORK. This copy/paste crap is probably the reason why this issue has been reported since November/2020 and still does not have a solution. RAZER, people are RMAing their brand new PC parts due to this issue, not only your faulty keyboard. Please do something. 100% correct i was going to do the same thing RMA MOBO and CPU but now looking at this i might just return my keyboard

384
M
2 years ago
A
aaccensi
posted in Razer Support

Huntsman mini broke my windows

all they ask is for logs, and they havent been able to fix this for about a month already....

384
M
2 years ago
A
aaccensi
posted in Razer Support

Huntsman mini broke my windows

i just uninstalled the update KB4598242 and have fix the windows taskbar delay/crash but still taking a while to load the welcome windows screen

384
M
2 years ago

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