Replies posted by Epyk_Fayl | Razer Insider

Replies posted by Epyk_Fayl

3 Replies

A
Anonymous
posted in Razer Support

Kraken Tournament Edition very low sound

BinaryByteKind of late replying here, but could this potentially be a ground loop issue? E.g. does the sound get worse when you plug in USB speakers or the likes? No, everything else works fine. It's something within the synapse software. Headphone volume is fine without it installed. Unfortunately, lose all surround/THX capabilities without software installed, but at least I can actually hear. Not sure how to fix, and apparently Razer can't figure it out either judging by the sheer volume (no pun intended) of problems that people post with similar issues.

5
R
5 years ago
A
Anonymous
posted in Audio

The mystery of low volume for Kraken TE w/THX solved

Same issue as above. Max volume everywhere, and actually comes through when checking mixer surround sound fine, but anything else is super low. All that is using the Kraken TE Chat option, the Kraken TE Game option doesn't play any sound at all (in mixer or otherwise). Worked fine until a few days ago.

5
Magnanimous
5 years ago
A
Anonymous
posted in Razer Support

Kraken Tournament Edition very low sound

I am having similar issue with my Kraken TE headset. Volume maxed in mixer, EQ, dongle wheel, microsoft sound mixer. I've checked everywhere, not sure what else to do. The really odd thing is that if I switch to Kraken TE Game option, I get no sound at all. Switching to Kraken TE Chat is the only way to get any volume whatsoever, and when in Synapse mixer it actually sounds loud (normal), but when playing any game, or watching youtube, or anything else, the volume is extremely low. Really frustrated and not sure what else to do. I've done clean reinstall twice and problem persists. Was working fine a few days ago. Hope someone can help. Kraken TE Alienware R17 R4 Windows 10 (just in case any of that info helps)

5
R
5 years ago

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