Replies posted by Gilded_Drake | Razer Insider

Replies posted by Gilded_Drake

2 Replies

M
MRyan339
posted in Razer Support

Razer Blade 15 2018 Webcam Issue

I'm facing the same issue. Also Razer logo is not lighting up. On 2/21/21 i called tech support and they said the two are related. I've deleted and re-download synapse, rebotted the computer with and without back up. There is simply no camera driver at all. The laptop is practically new and I have hardly even used it untill just recently, as it is one of several devices I have. I can't justify sending it in to for repairs when there is no logical reason other than a software / manufacture defect. Also out of manufactures warranty. :/. My laptop is a 2018 Raze Blade 15 Anvanced that I received as my graduation gift in march 2019. I am just now getting around to any type of use on this computer, stickers and all are still on the computer. I am a little disappointed with this random issue. Tech supports says that I need to pay a $99 shipping and diagnostic fee. The kind lady I spoke to offered 20% off the unknown cost of repairs, but I still don't think that is enough with thi

4
G
3 years ago
M
misterman12
posted in Razer Support

razerblade 15 (2018) advanced camera driver not found

I'm facing the same issue. Also Razer logo is not lighting up. Tech support says the two are related. I've deleted and re-download synapse, rebotted the computer with and without back up. The laptop is practically new and I have hardly even used it untill just recently, as it is one of several devices I have. I can't justify sending it in to for repairs when there is no logical reason other than a software / manufacture defect.

17
Razer.Speedcr0ss
2 years ago

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