Replies posted by JanBarton | Razer Insider

Replies posted by JanBarton

7 Replies

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JanBarton
posted in Razer Support

My headset isn't working after the last Synapse 3 update

Hello there! I don't know how you, but today everything FINALLY started to work. I just completely removed Synapse using this tutorial: https://www.askvg.com/how-to-completely-uninstall-remove-a-software-program-in-windows-without-using-3rd-party-software/, and it started to work. Guys, when you are in REGEDIT, don't remember to delete this register "HKEY_LOCAL_MACHINE\\SOFTWARE\\THX". Don't forget to write to me, if it will help. Sincerely Jan Barton

22
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5 years ago
M
MyAurora13
posted in Razer Support

Razer Nari weird sound issue

Razer.BlueWandererHave you tried to connect the headset to a different device to isolate the issue? Hi there, I have the same issue with my Razer Kraken TE since the last but one Synapse update (01/10/19). It's definitely not caused by hardware. I tried to connect it to my mobile phone by jack 3,5 mm and everything sounded like normal. But when I connected the headset to PC through USB, it started doing the same wierd sound as on the video, he sent. It really iritates me. Could someone from Razer finally help, please? I'm hopeless. I perhaps tried all. When I uninstalled Synapse, everything was normal, but when I installed it again, it started to do the wierd sound. Sincerely Jan Barton

20
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5 years ago
J
JanBarton
posted in Razer Support

My headset isn't working after the last Synapse 3 update

FercofitoEl problema es la Synapsis, lamentablemente hay que eliminarlo para que se pueda usar los auriculares, pero el tema es que no se puede disfrutar como corresponde a eliminar el Synapsis. ¡Hay que esperar o que alguien de la cara para resolver este problema! Porque a muchos les esta pasando esto !! Hi there! Could you send your messages in English language please? Thanks Jan Barton

22
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5 years ago
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JanBarton
posted in Razer Support

My headset isn't working after the last Synapse 3 update

EndlessNamelessHi, mine has still been working since I last posted on this thread. also there is a new synapse update that I have just downloaded 5 minutes ago. try updating your synapse now, hopefully this will be the answer to your problems Hi there! I already downloaded it yesterday but I didn't get any good result. Unfortunately it's the same as before. It irritates me a lot. Could anyone from Razer Support finally help? Sincerely, Jan Barton

22
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5 years ago
J
JanBarton
posted in Razer Support

My headset isn't working after the last Synapse 3 update

Hello, my headset still doesn't work normally through USB connection. Do you have any news about that? Any solution? Thanks, Jan Barton

22
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5 years ago
A
aDNS1503
posted in Razer Support

Razer Nari random buzz, microphone features not working as intended

Hello there! I have the same problem with my Razer Kraken TE. It's definitely caused by Synapse 3. I tried to uninstall it and the sound was clear, but when I installed it again, the sound started buzzing. I really hope they will repair the issue soon. Sincerely, Jan Barton

6
A
5 years ago
J
JanBarton
posted in Razer Support

My headset isn't working after the last Synapse 3 update

RadnosHi! I have EXACTLY the same problem... I did everything! Nothing happened... Yesterday everything was fine, today I turned my PC on, and I have this problem. Out of nowhere. I can't think of anything... But this crackling popping noise is annoying... But the weirdest thing is that when I adjust the volume in Windows sometimes is clear for a sec and then starts the noise. Yeah I can switch to CHAT channel but thats not the same... I really really hope there will be an update soon that will take care of this problem. Sincerely Radnos Hello! Thank you very much for your reply. Now I know, that the issue is definetly caused by software. I connected temporarily headset to PC by jack 3,5 mm, but as you said, that's not the same. Sincerely Jan Barton

22
J
5 years ago

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