Replies posted by cwmabray | Razer Insider

Replies posted by cwmabray

5 Replies

C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Just wanted to throw my hat in the ring too. I just got a huntsman v2 analog a few days ago, and it has been sticking constantly. I will be walking in a direction, try and change, the a or d key will still be held down. I then have to tap the key again to regain control. Also I have noticed that apex legends crashes every hour now since I have had the keyboard. Pity, I really like the feel of the keyboard, but the software seems to be letting it down. Freshly installed synaps 3. Using basic keyboard input not a gamepad or joystick interpolation.

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Razer.Speedcr0ssI'll forward this feedback to the team. Our Support Team mentioned that they get all the reported devices while doing changes on Razer's end. Hey everyone! I understand that this issue is been going for months now. No one wants this to happen. As a fellow gamer, it feels bad to see that issue is still ongoing and you can't fully enjoy the game and utilize the gaming keypad. I will keep monitoring this thread and update you once the team finalizes a fix. Thanks for your cooperation and understanding. Any chance we could get an update on the teams progress on a fix for the sticking keys? I would love to keep my huntsman analog, but the sticking key issue is so severe. Thanks for your help!

490
A
1 year ago
PastelBrownLARIMARhit297
PastelBrownLARIMARhit297Insider Mini
asked in Razer Support

Razer Naga V2 Pro Profile issues

Just wanted to throw in that I am having the exact same problem with my brand new naga pro v2. No profiles will save to the device, the loading wheel spins forever, and the profiles never update. If you change tabs and come back, the loading circle is gone, however no profiles are listed on board. My deathadder pro v2 works flawlessly with onboard memory still. 

54
M
2 months ago
PastelBrownLARIMARhit297
PastelBrownLARIMARhit297Insider Mini
asked in Razer Support

Razer Naga V2 Pro Profile issues

Just wanted to update everyone, after a full reinstall including the deep clean tool from support. Also factory reset the mouse several times, the problem persists. No profiles with macros save to the mouse. No changes to its settings save unless changing the synapse tabs back and forth. Automatic application profiles swapping is very unreliable and synapse often will lose the ability to communicate with the mouse at all (mouse will be unselectable on the hardware page or from the quick access on the taskbar, also mouse RGB resets to default ), requiring synapse to be restarted. As always my Death Adder Pro V2 still works perfectly fine, profiles with macros save and switching works flawlessly. This reminds me of when I had to return my analog huntsman, since it was plagued with keys digitally sticking, the forums and reddit were full of reports but the engineers could never “replicate it”. It's time to do away with synapse and move to a light html5 based interface that does not run in

54
M
2 months ago
PastelBrownLARIMARhit297
PastelBrownLARIMARhit297Insider Mini
asked in Razer Support

Razer Naga V2 Pro Profile issues

The update today seems to have helped with saving profiles to the naga pro v2 and I don't have to change synapse tabs for changes to appear. I haven't tested enough to tell if the disconnects, crashes, and profiles switching problems are better yet. Would like to hear if todays update changed anything for anyone else.

54
M
2 months ago

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