Replies posted by RGames123 | Razer Insider

Replies posted by RGames123

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R
RedRavenHD
posted in Mice and Surfaces

Naga trinity mouse double clicking or not holding click

My brand new Razer Trinity mouse became unusable after 33 days of moderate use. A single mouse down of the right mouse button gives multiple inputs which makes using it down right dangerous to my documents and my reputation with my gaming friends. Razer requires video of the fault in order honor the warranty. This is not easy video to get but having done so I uploaded video to Imgur as instructed by Razer on their support site, sent the link to razer along with a photo pdf of my receipt and Razer promptly bounced the message because it contains links to an outside site. I have been buying Razer products since I started playing MMOs in 2008 and all the products I have bought prior to this poor quality mouse have lasted years and even when they began to fail the faults were usually minor and could be tolerated for a week or two before getting around to replace them. However the abrupt failure of this mouse, the number of complaints regarding it and the hoops I have to jump through to ge

22
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3 years ago

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