Replies posted by Kwakzak | Razer Insider

Replies posted by Kwakzak

3 Replies

PastelBrownLARIMARhit297
PastelBrownLARIMARhit297Insider Mini
asked in Razer Support

Razer Naga V2 Pro Profile issues

Exactly the same issue. No macros in the profile. Synapse is unable to load the mouse and settings. It is detected though. If you pull out the dongle the loading mouse will disappear, if you put the dongle back in it will come back. 

54
M
2 months ago
PastelBrownLARIMARhit297
PastelBrownLARIMARhit297Insider Mini
asked in Razer Support

Razer Naga V2 Pro Profile issues

@Razer.Speedcr0ss  At this point it makes sense to stop offering troubleshoots and just push it on to the dev team for deeper investigation. The first mentions of this problem are a year old. There is obviously a bug with the Razer Naga V2 Pro communicating with Synapse. Let me know where I can drop a DxDiag for the investigation.

54
M
2 months ago
PastelBrownLARIMARhit297
PastelBrownLARIMARhit297Insider Mini
asked in Razer Support

Razer Naga V2 Pro Profile issues

I have a Razer Naga Pro. Not a V2. Having the same problem. And I definitely didn't have this problem before. Must be a software issue. If I close all apps bottom right and open up Synapse again it works for a while. O can select another profile but later it will be stuck on loading again. The selected profile still works though. That's my workaround currently.

54
M
2 months ago

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