Replies posted by 2PeriodBlood7 | Razer Insider

Replies posted by 2PeriodBlood7

5 Replies

2
2PeriodBlood7
posted in Keyboards

HELP - Huntsman Elite

Replacement arrived yesterday. but i had to sacrifice my original keyboard in order for them to send a new one. transaction took about 1 month with continuous follow-up :)

9
F
3 years ago
2
2PeriodBlood7
posted in Keyboards

HELP - Huntsman Elite

FossilgamerIf you use the razer synapse software it will show which keys are registering while in studio. I think the problem may (I am not 100% sure) lie in the fact you are using usb 2.0 as opposed to the current usb 3.0. As said by freshmiddleblue410 you could press the FN key and see if the press able keys light up. If you have still not found your answer you can contact moderators directly on Facebook, Twitter, and on Insider. They are very punctual in answering from my experience. to avoid further repetition on replies, please read reply #6 about the profile switch. they already updated my case and it is subject for RMAing even my dealer already replied and they say they will subject it for warranty.

9
F
3 years ago
2
2PeriodBlood7
posted in Keyboards

HELP - Huntsman Elite

freshMiddleBlue410Can you use the on-screen keyboard so you can see the keys as you press it? That would tell you if the computer sees your keyboard. Also try using the FN and Menu keys to see if you can cycle to a useable profile. the thing is you can't use the keyboard once the problem starts. see clip here https://youtu.be/zCMSUrSRT_c , i also tried using different profiles, to no avail that doesnt fix either, tried esc+capslock+space seems to fix the problem but on a temporary basis. just like shown in the clip i was just watching when the problem suddenly persist.

9
F
3 years ago
2
2PeriodBlood7
posted in Keyboards

HELP - Huntsman Elite

FossilgamerHave you tried to plug in the two USBs into another port, or, if you are you using a usb splitter, plug in both usbs Into a direct port. I would also recommend that if you have not already, make sure you have your keyboard registered to your account so you can secure your warranty and get a replacement. I have the huntsmen elite as well by the way. Good luck and I hope you have a great day. im plugging it directly on motherboards 2.0 USB port, already registered it to my razer account the day i bought it. man this is getting frustrating my ticket hasn't been answered. reddit CustAdv seems very tired of reading and doesnt even get the point of my message. to top of that i can't contact my seller of my keyboard. :/

9
F
3 years ago
A
ArcticLimeautoboard708
posted in Razer Support

Huntsman Elite - "A" key sticks / repeaaaaaaaats

got the same problem but mine is random sent a support ticket to them. try this https://support.razer.com/articles/1542550131

2
FiszPL
Vanguard
3 years ago

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