Replies posted by Woahdang_Jr | Razer Insider

Replies posted by Woahdang_Jr

10 Replies

Woahdang_Jr
Woahdang_JrInsider Mini
posted in Razer Support

Basilisk Ultimate Repeatedly Disconnecting and Reconnecting and effecting other mice.

BrandonTheBardI fixed the issue for me, and honestly I can’t tell you exactly how. I did another clean install, but honestly I think it was that I fiddled with the settings in the power menu while the mouse was plugged in with the cable. I just moved sliders around for power off and on toggling and other stuff and when I went to plug the doc back in, it worked. I don’t know. Maybe this will help you. Good luck Do you mean these?

15
BrandonTheBard
1 year ago
Woahdang_Jr
Woahdang_JrInsider Mini
posted in Razer Support

Basilisk Ultimate Repeatedly Disconnecting and Reconnecting and effecting other mice.

This is my only Razer peripheral I’ve had issues with. My cynosa v2 and my kraken ultimate work just fine (I just simply upgraded to a steel series apex 7) BrandonTheBardAt this point I would return all my razer gear if I could. I’ve had a wireless Deathadder that had your issue new in box, now this, and I’ve always had phantom keystrokes while using razer keyboards (Blackwidow Elite, Blackwidow V3 Pro.) The only product I’ve had that still works fine is my Deathadder Elite Destiny 2 edition, and I had to replace the skates on that with PTFE ones because the originals were coming off. I wanted to keep in the Synapse ecosystem, but I’m pretty defeated at this point. Customer Care just keeps forwarding me to RMA and sending me replacements that will inevitably have the same issue.

15
BrandonTheBard
1 year ago
Woahdang_Jr
Woahdang_JrInsider Mini
posted in Razer Support

Basilisk Ultimate Repeatedly Disconnecting and Reconnecting and effecting other mice.

It was right out of the box for me. And sometimes it is just whenever I move my mouse. I have noticed it’s a little more frequent (I think) when putting a little pressure towards the left click of the scroll wheel or when I’m scrolling. That could just be coincidence though.

15
BrandonTheBard
1 year ago
Woahdang_Jr
Woahdang_JrInsider Mini
posted in Razer Support

Basilisk Ultimate Repeatedly Disconnecting and Reconnecting and effecting other mice.

It does seem to be a connection issue with the dongle, because when I have it wired into my pc there are no issues whatsoever, but as soon as I go wireless it keeps disconnecting every 5-60ish seconds

15
BrandonTheBard
1 year ago
Woahdang_Jr
Woahdang_JrInsider Mini
posted in Razer Support

Basilisk Ultimate Repeatedly Disconnecting and Reconnecting and effecting other mice.

Razer.ZionzeddHi Woahdang_Jr, Does the intermittent connection persist even if you plug the dongle directly into your PC? You can also update its firmware by following the steps here to improve its connection to the dongle. Feel free to check our self-help page for product updates and troubleshooting steps or PM me anytime should you need further assistance. I used both the firmware updater and the pairing utility and it still seems to happen, but so far having it plugged in directly using the provided usb cable has fixed this issue. Also, I'm not sure if this is a related issue but it appears that my steelseries keyboard is also being very delayed.

15
BrandonTheBard
1 year ago
Woahdang_Jr
Woahdang_JrInsider Mini
posted in Razer Support

Basilisk Ultimate Repeatedly Disconnecting and Reconnecting and effecting other mice.

Razer.ZionzeddHi Woahdang_Jr, Does the intermittent connection persist even if you plug the dongle directly into your PC? You can also update its firmware by following the steps here to improve its connection to the dongle. Feel free to check our self-help page for product updates and troubleshooting steps or PM me anytime should you need further assistance. Yes I do believe that I still have issues when plugged directly into my pc (albeit through my case and not board I/O) and I’ll check out the driver updates when I get home.

15
BrandonTheBard
1 year ago
Woahdang_Jr
Woahdang_JrInsider Mini
posted in Razer Support

Basilisk Ultimate Repeatedly Disconnecting and Reconnecting and effecting other mice.

Update 2: I ended all razer synapse and cortex processes and it ran fine for a long time, but then when I re-opened both of them my issues started up again within 30-60 seconds, so it's obviously software-related.

15
BrandonTheBard
1 year ago
Woahdang_Jr
Woahdang_JrInsider Mini
posted in Razer Support

Basilisk Ultimate Repeatedly Disconnecting and Reconnecting and effecting other mice.

Update: It is now happening with my old mouse as well

15
BrandonTheBard
1 year ago
Woahdang_Jr
Woahdang_JrInsider Mini
posted in Razer Support

Basilisk Ultimate Repeatedly Disconnecting and Reconnecting and effecting other mice.

As soon as I was done typing this it made the disconnect sound twice but not the third time and never reconnected. I tried plugging in my old mouse (also uses a dongle but I've never had issues with it) and that wouldn't work either. I had to restart my PC using keyboard shortcuts and now it works fine but I'm just waiting for it to start making that dreaded sound again... Also, whenever it disconnects the light on my charging dock turns off and yes I do have the dongle currently in the dock but it also has connection issues when plugged straight into PC (5 minutes later) Yup... There it goes again

15
BrandonTheBard
1 year ago
dekades
dekadesCommunity Cowboy
posted in Contests and Giveaways

[LOOT] Neverwinter: Jewel of the North - Esquire's Pack

TimRsGod... I don't have enough space to install this game I like to use GeForce Now, which is a cloud gaming host. Pretty reliable if you have good internet.

53
S
2 years ago

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