Replies posted by Str8derpn | Razer Insider

Replies posted by Str8derpn

4 Replies

J
jcsimko
posted in Systems

BLADE 14 - USB-C to Display Port

Yes listed this fix in the post above this. The laptop had a bios update that their customer service knew nothing about. Found it by looking online myself. Wasted so much time on the phone with them… horrible tech support

9
A
2 years ago
J
jcsimko
posted in Systems

BLADE 14 - USB-C to Display Port

yes I did. after wasting hours of time and money buying cables and adapters since thats what they said this issue was...I decided to do my own research. you know what I found? it turns out that razer released a bios update on sept 20th for this exact issue. How is it that 3 calls to support and nobody even caught that? my thread he was locked by a razer support person to discuss this issue privately...never mentioned the update. seems razer "support" is pretty much a joke that they didnt even know about their own update to fix the issue. god forbid a have a hardware issue...this is probably getting returned...no faith. thank you joikansai for trying to help me with this...

9
A
2 years ago
J
jcsimko
posted in Systems

BLADE 14 - USB-C to Display Port

i7 11th gen. yes i tried both ports

9
A
2 years ago
J
jcsimko
posted in Systems

BLADE 14 - USB-C to Display Port

dont know if there was a solution to this but I am having the same problem. I am trying to connect to an LG 32gk850g monitor and it wont work. I have a 2021 razer 17 3080 360hz...only detects it as a usb 2.0 billboard. I tried 3 different cables all saying thunderbolt compatible. any help?

9
A
2 years ago

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