Replies posted by RazerID1234567891 | Razer Insider

Replies posted by RazerID1234567891

4 Replies

R
RazerID1234567891
posted in General Discussion

How to get help from customer service??

Thank you for your reply! For some unknown reason it came back to normal today. Now it connects WiFi without problem.... I have no idea what happened yesterday.

9
Z
2 years ago
R
RazerID1234567891
posted in General Discussion

How to get help from customer service??

Showing hidden devices in device manager is not working. Still don't see it. how to search for a new device?

9
Z
2 years ago
R
RazerID1234567891
posted in General Discussion

How to get help from customer service??

Under the 'network adapters', I don't see that "killer wireless...." option at all. Because there is no wifi, I can't do anything in 'troubleshoot' of 'settings' either. The WiFi worked before, suddenly it stopped working today. This is a new laptop I purchased from Amazon this past summer. It is also my first Blade Razer.

9
Z
2 years ago
R
RazerID1234567891
posted in General Discussion

How to get help from customer service??

FiszPLIs the wifi module visible in the device manager in OS? How about drivers? Are they installed? Be sure, that you don't have some flight mode activated in OS, also you can check for setting in BIOS (maybe it's turned off). For submitting support case go to: https://mysupport-po.razer.com/ If it's somehow not working for you, please try different browser. Thank you for your reply! But the weblink you posted led me to a Polish version site. When I changed the language to English, it came back to the site that I used but not working. I have tried Firefox and Chrome, both browsers can't submit my request. Nothing happens when you click on 'Submit' :(

9
Z
2 years ago

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