Replies posted by RumbleWoof | Razer Insider

Replies posted by RumbleWoof

4 Replies

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BigRiceBowls
posted in Razer Support

razer kiyo not working

Ah, then maybe it might be me. What did you do to create a new profile, tweak it and switch between profiles? Possible to walk me through just in case if I did it wrong. *edit* ah ok. I know what is wrong now. Yea, mine works too. Pity that the advance settings such as pan and zoom doesn't get applied specifically to the profile :slightly_sad:

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3 years ago
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BigRiceBowls
posted in Razer Support

razer kiyo not working

The dumb bug is fixed (finally) but the profiles can't be saved. Tried switching between profiles and there are no changes. I mean it didn't work before so... I'm not surprised. Support is shit, believe it or not... I'm STILL trying to send my files to support because it seems that sending 3 - 10 Mb worth of files they are asking for is apparently too much for their system to handle. smh. At least I'm able to finally configure my camera again. Cant switch profiles? LEAVE IT. I'd rather they stop breaking anything again. That's how low I'm setting the bar for them. :/

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3 years ago
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BigRiceBowls
posted in Razer Support

razer kiyo not working

Pulsation-KunThe problem is that it's not just the software, otherwise it wouldn't work on any pc while on one of my other pc it works perfectly. There is an "incompatibility" on a lot of pc, what you need to know now is where this bug comes from. My two pc are totally different, one is a pc that I built myself with a Ryzen 3, a b450m-a, a GTX 1660, W10 Pro and the other is a laptop from Lenovo the Ideapad 110-15ACL with an AMD A4 and W10 Home. The reason why on the Lenovo synapse is working properly is incomprehensible. What you've just said is literally a software issue. It's not on us (the customer) to have our computers be compatible with their devices. And no, I do not need to know where this bug comes from. THEY DO. Other camera brands have no issues with their own software/drivers but the Kiyo has and it's unacceptable. In fact, this is the only product I'm having issues with the software and it's laughable that they could even release the darn thing as it's affecting a numbe

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3 years ago
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BigRiceBowls
posted in Razer Support

razer kiyo not working

I'm having the EXACT same issue. It's the damn software I tell you. Why are they taking so long for a fix is beyond me.

65
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3 years ago

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