Replies posted by batterseadog | Razer Insider

Replies posted by batterseadog

15 Replies

technoPaleCyanPEARL449
technoPaleCyanPEARL449Insider Mini
asked in Razer Support

Problems after the update on 06.11.23. Headphones Razer BlackShark v2 stopped working THX special audio

Razer has addressed all my issues with the Leviathan V2 soundbar and Blackshark V2 headphones.  Both THX and stereo sound great through the devices now, and the Synapse UI is working as expected.  I’m very happy with what I’m hearing and experiencing. I now beg Razer development to stop throwing out feature and hotfix updates without first testing against a small subset of real-world Razer users with real-world setups in real-world scenarios. It shouldn’t take a world-wide outcry from users for Razer Development and Support to acknowledge and remedy issues. The Razer Leviathan V2 THX has been buggy since day-one.  With Razer dramatically breaking THX across products this November, the Razer Leviathan V2 is finally working as expected and I no longer need to use that stand-alone THX application to use the soundbar. My Synapse setup is fantastic now, but I’m terrified that the next code update (fiddle by Razer) will break it. Please Razer do not use your user base

298
A
20 days ago
technoPaleCyanPEARL449
technoPaleCyanPEARL449Insider Mini
asked in Razer Support

Problems after the update on 06.11.23. Headphones Razer BlackShark v2 stopped working THX special audio

Razer has addressed all my issues with the Leviathan V2 soundbar and Blackshark V2 headphones.  Both THX and stereo sound great through the devices now, and the Synapse UI is working as expected.  I’m very happy with what I’m hearing and experiencing. I now beg Razer development to stop throwing out feature and hotfix updates without first testing against a small subset of real-world Razer users with real-world setups in real-world scenarios. It shouldn’t take a world-wide outcry from users for Razer Development and Support to acknowledge and remedy issues. The Razer Leviathan V2 THX has been buggy since day-one.  With Razer dramatically breaking THX across products this November, the Razer Leviathan V2 is finally working as expected and I no longer need to use that stand-alone THX application to use the soundbar. My Synapse setup is fantastic now, but I’m terrified that the next code update (fiddle by Razer) will break it. Please Razer do not use your user base as beta teste

298
A
20 days ago
technoPaleCyanPEARL449
technoPaleCyanPEARL449Insider Mini
asked in Razer Support

Problems after the update on 06.11.23. Headphones Razer BlackShark v2 stopped working THX special audio

Razer has addressed all my issues with the Leviathan V2 soundbar and Blackshark V2 headphones.  Both THX and stereo sound great through the devices now, and the Synapse UI is working as expected.  I’m very happy with what I’m hearing and experiencing. I now beg Razer development to stop throwing out feature and hotfix updates without first testing against a small subset of real-world Razer users with real-world setups in real-world scenarios. It shouldn’t take a world-wide outcry from users for Razer Development and Support to acknowledge and remedy issues. The Razer Leviathan V2 THX has been buggy since day-one.  With Razer dramatically breaking THX across products this November, the Razer Leviathan V2 is finally working as expected and I no longer need to use that stand-alone THX application to use the soundbar. My Synapse setup is fantastic now, but I’m terrified that the next code update (fiddle by Razer) will break it. Please Razer do not use your user base as beta teste

298
A
20 days ago
technoPaleCyanPEARL449
technoPaleCyanPEARL449Insider Mini
asked in Razer Support

Problems after the update on 06.11.23. Headphones Razer BlackShark v2 stopped working THX special audio

Razer has addressed all my issues with the Leviathan V2 soundbar and Blackshark V2 headphones.  Both THX and stereo sound great through the devices now, and the Synapse UI is working as expected.  I’m very happy with what I’m hearing and experiencing.I now beg Razer development to stop throwing out feature and hotfix updates without first testing against a small subset of real-world Razer users with real-world setups in real-world scenarios.It shouldn’t take a world-wide outcry from users for Razer Development and Support to acknowledge and remedy issues.The Razer Leviathan V2 THX has been buggy since day-one.  With Razer dramatically breaking THX across products this November, the Razer Leviathan V2 is finally working as expected and I no longer need to use that stand-alone THX application to use the soundbar.My Synapse setup is fantastic now, but I’m terrified that the next code update (fiddle by Razer) will break it.Please Razer do not use your user base as beta testers.  Stop throw

298
A
20 days ago
technoPaleCyanPEARL449
technoPaleCyanPEARL449Insider Mini
asked in Razer Support

Problems after the update on 06.11.23. Headphones Razer BlackShark v2 stopped working THX special audio

My BlackShark V2 and Leviathan V2 Synapse THX have been great for me since the 20231110 update.   Over the weekend, I’ve enjoyed watching movies, listening to music, and playing games (Battlefield/Hunt Showdown).  The only major outstanding issue for me is that the Stereo/Thx Spatial Audio toggle does not work for the BlackShark V2 from the Sound tab; however, you can work around it by toggling the mode from the Demo tab. Minor issue is that I now have to turn the volume up higher on the BlackShark V2 to get previous volume levels, however I’ve discounted the issue because I really shouldn’t be trying to deafen myself with the headphones.  They are loud enough for me, just odd that the volume has been reduced with the update. An unforeseen benefit of these updates has been Razer finally fixed Synapse THX for the Leviathan V2.  Ever since I first owned the Leviathan V2, Synapse THX would stop functioning after a bit, along with the equaliser.  I’m happy to say that the experience with

298
A
20 days ago
technoPaleCyanPEARL449
technoPaleCyanPEARL449Insider Mini
asked in Razer Support

Problems after the update on 06.11.23. Headphones Razer BlackShark v2 stopped working THX special audio

all I know is before this update I had amazing sound with custom eq with stereo mode for overall gaming and music. now with same settings the headphones sounds like flat sound cheap headphones.  nice update….. I see what you mean by the ‘stereo mode’ sounding awful.  Setting stereo mode in Synapse for the Leviathan V2 sounds awful, whilst the stand-alone app stereo-mode still sounds rich.I’ve also noticed that for the Leviathan V2,  the sub-woofer falls off  (regardless of stereo or THX) compared to the stand-alone app.The new/broken version of Synapse app/drivers need serious calibration/fixing by Razer..  The Synapse Spatial THX is meant to be calibrated by Razer for each particular sound device - which is meant to be a Synapse selling point over the stand-alone THX app.

298
A
20 days ago
technoPaleCyanPEARL449
technoPaleCyanPEARL449Insider Mini
asked in Razer Support

Problems after the update on 06.11.23. Headphones Razer BlackShark v2 stopped working THX special audio

Well I said that I was going to use my THX Spatial Audio app exclusively, but I’ve gone back to Synapse again.  The sound is not that bad and I’ve enjoyed the video game I just played using it.  I’ll wait for all of this to play out and just be thankful for what works.   I think there are still problems, but I’m done going down the rabbit hole.

298
A
20 days ago
technoPaleCyanPEARL449
technoPaleCyanPEARL449Insider Mini
asked in Razer Support

Problems after the update on 06.11.23. Headphones Razer BlackShark v2 stopped working THX special audio

there’s no difference from stereo to thx activated. and I neither can “move” anymore the fake sound origins, since there’s no more that page in the headphone section. bLACKSHARK v2 pRO. Not eligible to activation code for THX. hence THX not working. I bought this headset for thx too, if they remove a feature, I want money back   As far as I remember, BlsckShark v2 pro comes with a sound card and does not require any additional activation codes. You need to use razer synvps and not a separate thx program   I have the same headphones and the same problems, but the THX program, which is also available on the razer website, is not intended for our headphones The

298
A
20 days ago
technoPaleCyanPEARL449
technoPaleCyanPEARL449Insider Mini
asked in Razer Support

Problems after the update on 06.11.23. Headphones Razer BlackShark v2 stopped working THX special audio

there’s no difference from stereo to thx activated. and I neither can “move” anymore the fake sound origins, since there’s no more that page in the headphone section. bLACKSHARK v2 pRO. Not eligible to activation code for THX. hence THX not working. I bought this headset for thx too, if they remove a feature, I want money back   As far as I remember, BlsckShark v2 pro comes with a sound card and does not require any additional activation codes. You need to use razer synvps and not a separate thx program   I have the same headphones and the same problems, but the THX program, which is also available on the razer website, is not intended for our headphones The THX Spatial Audio separate program is not individually tuned for a specific headset, but it will work with my wired Blackshark V2 head set.  Note:  I do not own the Pro model.Within the app, you select “Razer USB Sound Card (Speakers)” as the outp

298
A
20 days ago
technoPaleCyanPEARL449
technoPaleCyanPEARL449Insider Mini
asked in Razer Support

Problems after the update on 06.11.23. Headphones Razer BlackShark v2 stopped working THX special audio

I’ve just installed the Synapse update 07.11.23 and Spatial Sound appears to be working again within Synapse.  I haven’t thoroughly tested, but appears promising. To play through your device, looks like you now choose the device name under Windows sound settings rather than THX Audio which is no longer present. So the equaliser settings and sound enhancements work now, but switching between stereo and THX Audio in Synapse does not make an appreciable difference, if any.  I’m desperately listening for a change, but I’m afraid I’m only hearing what I want to hear. Correction:  The switch between Stereo and THX Spatial doesn’t seem to work for my Razer Headphones (Razer USB Sound Card UI), but the switch is working within the Leviathan V2 UI.. So people are still having problems despite the 07.11.23 (7th November) update?  Has anyone else installed this update?      

298
A
20 days ago
technoPaleCyanPEARL449
technoPaleCyanPEARL449Insider Mini
asked in Razer Support

Problems after the update on 06.11.23. Headphones Razer BlackShark v2 stopped working THX special audio

I’ve just installed the Synapse update 07.11.23 and Spatial Sound appears to be working again within Synapse.  I haven’t thoroughly tested, but appears promising. To play through your device, looks like you now choose the device name under Windows sound settings rather than THX Audio which is no longer present. So the equaliser settings and sound enhancements work now, but switching between stereo and THX Audio in Synapse does not make an appreciable difference, if any.  I’m desperately listening for a change, but I’m afraid I’m only hearing what I want to hear. Correction:  The switch between Stereo and THX Spatial doesn’t seem to work for my Razer Headphones (Razer USB Sound Card UI), but the switch is working within the Leviathan V2 UI.. So people are still having problems despite the 07.11.23 (7th November) update?  Has anyone else installed this update?    

298
A
20 days ago
technoPaleCyanPEARL449
technoPaleCyanPEARL449Insider Mini
asked in Razer Support

Problems after the update on 06.11.23. Headphones Razer BlackShark v2 stopped working THX special audio

I’ve just installed the Synapse update 07.11.23 and Spatial Sound appears to be working again within Synapse.  I haven’t thoroughly tested, but appears promising. To play through your device, looks like you now choose the device name under Windows sound settings rather than THX Audio which is no longer present. So the equaliser settings and sound enhancements work now, but switching between stereo and THX Audio in Synapse does not make an appreciable difference, if any.  I’m desperately listening for a change, but I’m afraid I’m only hearing what I want to hear. Correction:  The switch between Stereo and THX Spatial doesn’t seem to work for my Razer Headphones (Razer USB Sound Card UI), but the switch is working within the Leviathan V2 UI.. I unplugged the Razer headphones; rebooted; then plugged the headphones back in.  THX Spatial is working again with the headphones via Synapse.  Played Battlefield 2042 with THX competitive mode setting and I’m happy with the spatial s

298
A
20 days ago
technoPaleCyanPEARL449
technoPaleCyanPEARL449Insider Mini
asked in Razer Support

Problems after the update on 06.11.23. Headphones Razer BlackShark v2 stopped working THX special audio

I’ve just installed the Synapse update 07.11.23 and Spatial Sound appears to be working again within Synapse.  I haven’t thoroughly tested, but appears promising. To play through your device, looks like you now choose the device name under Windows sound settings rather than THX Audio which is no longer present. So the equaliser settings and sound enhancements work now, but switching between stereo and THX Audio in Synapse does not make an appreciable difference, if any.  I’m desperately listening for a change, but I’m afraid I’m only hearing what I want to hear.Correction:  The switch between Stereo and THX Spatial doesn’t seem to work for my Razer Headphones (Razer USB Sound Card UI), but the switch is working within the Leviathan V2 UI..

298
A
20 days ago
technoPaleCyanPEARL449
technoPaleCyanPEARL449Insider Mini
asked in Razer Support

Problems after the update on 06.11.23. Headphones Razer BlackShark v2 stopped working THX special audio

I’ve just installed the Synapse update 07.11.23 and Spatial Sound appears to be working again within Synapse.  I haven’t thoroughly tested, but appears promising.To play through your device, looks like you now choose the device name under Windows sound settings rather than THX Audio which is no longer present.

298
A
20 days ago
B
batterseadogInsider Mini
posted in Audio

Leviathan V2 - how do I set THX modes (Environmental vs Competitive) for supported games?

I assume the Leviathan V2 offers a full THX Spatial Audio experience without requiring the purchase of the separate THX Spatial Audio app, thus my query into why the Leviathan V2 Synapse interface is lacking the same options as the spatial audio app.

1
B
2 years ago

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