Replies posted by chanco | Razer Insider

Replies posted by chanco

10 Replies

D
dexima
posted in Razer Support

Razer Hammerhead True Wireless audio feels low quality after a couple of reconnects [Solved]

There is an orientation to the silicon cover that is specific to left and right earbud. if the cover is inserted wrongly, the sound quality will be affected.

2
chanco
4 years ago
W
WinterSkyradiospot982
posted in Razer Support

Razer Sila and Mesh

WinterSkyradiospot982What is the correct connection for ethernet backhaul? Modem > Router 1 WAN > Switch > Router 2 WAN or something different? I cannot get my mesh connection beyond "Acceptable" in any configuration. The ONLY time I have had an "Optimal" connection was when the routers were literally 6 feet away from each other. Right now they are about 15 feet (1 router in basement other is almost directly above it on top floor) away with only an "Acceptable" connection. If these things need to have direct line of sight in order to have an optimal connection, then you guys are misrepresenting the mesh capabilities of these routers. Hi, Not to get worry about the suggested connection condition by the our APP unless High Throughput is a must for you. The Mesh network is very much dependent on the environment and blockage in between Master and Mesh node placement. For example if your home is separated by thick concrete wall, the signal will drop very quickly. Even under "POOR

1
chanco
5 years ago
R
resourceseasyAvocado737
posted in Razer Support

Save Razer Sila configuration

resourceseasyAvocado737Hi, is there a way to export and save the Sila configuration to a file and later one reload it? Many thanks. Unfortunately for now, this router does not support Saving of configuration to a file for recovery at later stage.

1
chanco
5 years ago
Razer.WolfPack
Razer.WolfPackInsider
posted in News and Announcements

Razer Sila | Command Your WiFi

ItsTheDayYouDieYes, I am sure my ISP can support 1Gbps. Like I mentioned, with the Verizon gateway router and Verizon's built in speed test in their APP on my mobile phone, I get my full speeds. The speedtest in the Sila APP isn't showing my full speeds. Can you also tell me the RAM and processor specs are? I find it odd that it's not listed on the specs. Inside the router, main CPU is a quad core IPQ4019 with 512MB RAM.

84
J
5 years ago
Razer.WolfPack
Razer.WolfPackInsider
posted in News and Announcements

Razer Sila | Command Your WiFi

ItsTheDayYouDieYes, as I said in my original post. "The speedtest built in the app will not accept my speeds. I get around 600 Mbps down and 700 Mbps up." The speedtest App is based on your neighborhood server to test and estimate the speed from your WAN to the selected server. Selected server could be the limiting factor during the speedtest. if you are sure that your ISP can support 1Gbps, just go ahead and modify the download and upload speed to 1000Mbps, the APP accept manual setting. After that you may turn ON FasTrack for router QOS to take effect. Hope this help.

84
J
5 years ago
Razer.WolfPack
Razer.WolfPackInsider
posted in News and Announcements

Razer Sila | Command Your WiFi

ItsTheDayYouDieYes, as I said in my original post. "The speedtest built in the app will not accept my speeds. I get around 600 Mbps down and 700 Mbps up." The speedtest App is based on your neighborhood server to test and estimate the speed from your WAN to the selected server. Selected server could be the limiting factor during the speedtest. if you are sure that your ISP can support 1Gbps, just go ahead and modify the download and upload speed to 1000Mbps, the APP accept manual setting. After that you may turn ON FasTrack for router QOS to take effect. Hope this help.

84
J
5 years ago
Razer.WolfPack
Razer.WolfPackInsider
posted in News and Announcements

Razer Sila | Command Your WiFi

ItsTheDayYouDieDoes anybody know the specs on the RAM and processor for this router? Anyway, I'm using the Sila as my main router on Verizon Gigabit. Since my internet is Ethernet coming from my ONT instead of coax, this works. Only issue I'm having is the speedtest built in the app will not accept my speeds. I get around 600 Mbps down and 700 Mbps up. I've been dealing with tech support on this and it doesn't matter if I have FasTrack on or off or game mode on or off, same results. Tech support told me to just fill out problem in the feedback section in the Sila app. I'm not sure if this is a glitch or just an inaccurate way to test your speed since speedtest.net on my PC seems to be fine, or maybe an issue with the hardware with the Sila. With the Verizon gateway router, it has a similar app that also has a speed test feature which allows you to test your speed to your router or your device. With the gateway router, speed test to router I get my full speed (1000 Mbps down and 1000 M

84
J
5 years ago
Razer.WolfPack
Razer.WolfPackInsider
posted in News and Announcements

Razer Sila | Command Your WiFi

Qbart13Can Someone Help me with Connection to the router it's not connecting internet Is your issue being addressed?

84
J
5 years ago
Razer.WolfPack
Razer.WolfPackInsider
posted in News and Announcements

Razer Sila | Command Your WiFi

KungFuGripDoes anyone own the Sila and have an internet connection 600mbps or above? I currently have a 7800 and had to cut off the QoS once i upgraded my connection because it would halve it to 300mbps. Can the Sila keep up? I realize the wireless connections wont hit that but i'm more worried about the wired devices. The wired LAN is capable of supporting speed over 900Mbps or more without much of the problem, if your ISP is capable of supporting such speed. Even if FasTrack is turned ON, it can easily support your 600Mbps speed and more..

84
J
5 years ago
Razer.WolfPack
Razer.WolfPackInsider
posted in News and Announcements

Razer Sila | Command Your WiFi

zekhazleyHello. I am having issues connecting the router to my iPhone app via Bluetooth. The router cannot be found. I had followed the troubleshooting guides. Anyway to resolve this? Not sure if you have turned ON the iPhone Bluetooth? If you have turn ON the iphone BT, perhaps try to press the RESET button of the router for 6-10sec until you have seen blinking blue light. This will rest router to default factory setting. Wait for the router to get connected 1st when it turn Green. Turn ON the APP and try to connect again...

84
J
5 years ago

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