Replies posted by Blase65 | Razer Insider

Replies posted by Blase65

5 Replies

R
RecklessBro45
posted in Razer Support

Razer Kraken V3 Pro - Haptic Feedback causing Buzzing

welcome to the club. I already had 3 defective kraken v3 pro. I've been in tough negotiations with razer since December. They can't or don't want to help. both equally bad. If you still can, return them quickly. don't bother with the support. There is only gray hair and a bad mood. Other problems with the headset are: the battery does not charge to 100%. The battery LED always flashes yellow. Never green. And when you get between 90% - 70% with the volume control, the levels of the two ear cups are uneven.

3
D
2 years ago
R
rmazzaro
posted in Audio

Kraken V3 PRO Charging issue

How good is the hypersense of the nari ultimate? Similar as the kraken v3?

39
Giusepetor
1 year ago
R
rmazzaro
posted in Audio

Kraken V3 PRO Charging issue

To keep you updated: I received the third device and surprise, all the problems are also present with this device. This time I didn't ask the support for help, but for a refund. Either they see that the entire series is defective and they cannot fulfill my purchase contract, or I open a case with Paypal. It's a real shame, because I like the sound of the device very much. PS. I think this continuous charging of the battery is dangerous - I'm now afraid that the device could catch fire. I pointed out to razer that they should think about a recall. ok friends, that's it from me. I'll take a look at corsair and co.

39
Giusepetor
1 year ago
R
rmazzaro
posted in Audio

Kraken V3 PRO Charging issue

mhh. Maybe you showed more assertiveness than I did? Or it's because I'm not a native English speaker and the German support only works with google translator. Anyway, I will looking at device number 3 (support is pretty sure it's perfect this time) and if not I'll file a case with paypal. To let them decide if the contract is fullfilled or not. I mean other mothers have beautiful daughters too. :) I just find it stupid that there is only one answer per day. It delays everything so infinitely. The support should really work faster. I haven't had a working headset for 2 months

39
Giusepetor
1 year ago
R
rmazzaro
posted in Audio

Kraken V3 PRO Charging issue

Here the same. The first device didn't want to charge, had a scratching noise with the hypersense and below 70% volume the speakers were different loud. Bought at the end of December 2021. Write to support for 1 month, then get a replacement device. There was no scratching on the goods, but the other two problems are still there. Now I'm currently writing to support again for a month (the same boring questions) to then get a third device. Razer does not want a reverse transaction. I've actually already given up, but if those are the rules of the game at razer, then I'll still play along. maybe the third device is as advertised. xD

39
Giusepetor
1 year ago

Badges

View More
CookiesCookie settings