Replies posted by YoungLoup | Razer Insider

Replies posted by YoungLoup

9 Replies

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techCORAL138
posted in Console Peripherals

Razer Raiju Tournament Edition new batch, v1.04

techCORAL138Check your device version, if its 1.0-1.03 then its an old controller. If it is 1.04, then its the new model with hardware changes. Had mine now for a few days, nothing to complain about. Everything is working like a dream. Latency, sensitivity, no dead zones or stick drifting same good feeeling there. I receive my new model 1.04 and it's fire !!!

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4 years ago
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MrBunny420Insider
posted in Console Peripherals

Bad News: Raiju TE won't be available in USA ...

MrBunny420Just got off chat with Razer customer support and was told that the Raiju TE and Ultimate won't be officially sold in the USA due to licensing agreements. Yes, you can buy one off Amazon, but you have no way of knowing whether it will be the newest version. This sucks. I guess I'll wait for the Astro C40. that's really sucks...

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5 years ago
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techCORAL138
posted in Console Peripherals

Razer Raiju Tournament Edition new batch, v1.04

techCORAL138Still going strong. No latency, no drifting, no dead zones etc. Working like a dream can't wait to use my new one tonight so Excited !

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4 years ago
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stavrosmangaros
posted in Console Peripherals

Razer Raiju Ultimate New Batch v1.04

Just received my new razer raiju TE today let's hope it's working without bugs. For info, it's shipped from hong kong.

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5 years ago
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stavrosmangaros
posted in Console Peripherals

Razer Raiju Ultimate New Batch v1.04

stavrosmangarosits true that many times you wont be send an email and get updated, but if u contact razer live chat support someone will always help you right away and they are always very helpful honestly. It takes some time for each case to be approved, thats one bummer, it takes a couple days as u said, then u will be sent an email about the methods, its gonna take some time to be approved and then its gonna take some time to get a replacement, at the moment im stuck in the last phase too cuz they are out of stock with new controllers with v1.04 so all we can do is wait. But no need to harass their chat, they arent responsible for the warranty team or the warehouse taking much longer and whether u harass them or be polite they will do their job and try to help you and whether ur polite or not the warranty team and the warehouse is still going to take 1-2 days to reply back to them so just be polite and patient. And honestly ur lucky here cuz most of us have the controller for many

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5 years ago
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stavrosmangaros
posted in Console Peripherals

Razer Raiju Ultimate New Batch v1.04

the process with RMA is so long... Razer your support is cooperative but it's taking ages now... every request takes 2-4 working days Video with the stick drift problems 2-4 days Photo of the cut of my controller 2-4 days validation of my rma 1-2 days process of sending 2-4 days (i'm there now) sending of the new controller 4-7 working days Razer...WTF ask directly to have an voucher to directly buy a new controller on their website. last time I buy sometimes from them ALE5510I am finding serious difficulties with the European customer support ... they say they are responding to emails but no message arrives even in the spam ... if I can not make myself replace this pad I will have to ask for reimbursement also with other methods I would like to avoid because long and expensive but inevitable in some cases. Alex they take 1-2 days to reply to an email go to the chat and harass them it's the only way

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5 years ago
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stavrosmangaros
posted in Console Peripherals

Razer Raiju Ultimate New Batch v1.04

hello all, just have my RMA confirmed by razer support chat. Will give you my return about it for sure when I will receive the new controller

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5 years ago
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MrBunny420Insider
posted in Console Peripherals

Raiju TE firmware v1.3 worked for me.

autoSAPPHIRENavy980RMA it until you get one with v 1.04 firmware preinstalled. Those are the new batches with improved manufacturing processes that are apparently flawless. Yes and now razer promote the controller in pink colour today on Their Twitter . I don't have a RMA right now because they are out of stock I don't understand your point Razer. Are controller player just a sheep for you ? Really bad communication...

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5 years ago
technokat
technokat
posted in Console Peripherals

Note regarding the Razer Raiju Ultimate and Tournament Edition

Hello Razer, thanks for the message for the update but the clear problem right now as mentionned Pilk3105 and other people are the stick drift issue than ruined your product so far. regarding that you are a PS4 official product and very expansive, we are waiting a little more than this kind of info... A more sincere and honest message from your side should be more After contacting the support team, they propose me a new controller I want one with the 1.04 manufacture firmware but it's out of stock right now so I don't know when it will happen. Please review on all marketplace that this product is bad so anyone can buy until they fix the issue. Pilk3105the older versions are if anything worse. Personally 1.03 is even worse than the previous one really

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4 years ago

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