Replies posted by CITRINEdailyPlatinum777 | Razer Insider

Replies posted by CITRINEdailyPlatinum777

1 Reply

C
CITRINEdailyPlatinum777
posted in Razer Synapse

Synapse not detecting balckshark v2 + sound card

FiszPLIs it connected directly into USB 3.0 (or above) on your motherboard, and not via USB hub? If yes, try reinstalling with these steps: Unplug your device from USB port Uninstall Synapse Download, and use this tool to remove any razer driver leftovers: https://rzr.to/Tf53xj After using tool, restart your PC After restart download and install Synapse (as administrator) After Synapse installed, plug in headset directly into USB port on your motherboard. Hi FiszPL, thank you for replying. The headset is directly connected to USB 3.0 . Synapse didn't detect the headset even after following the steps you provided. Customer support provided me with firmware update for the headset but I am still facing the same problem

4
FiszPL
Vanguard
1 year ago

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