Replies posted by doppoishotto | Razer Insider

Replies posted by doppoishotto

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C
cstamp
posted in General Discussion

Clearance delay at customs .. is this normal?

This is kind of a late reply, but this happened to my Quartz laptop because of an "incomplete invoice." I ended up contacting Razer first which didn't help, then messaged FedEx through Twitter. I gave them my info and a FedEx dude gave me a phone call explaining that it's just a waiting game when it comes to customs. But the day after I got the call, the laptop somehow magically got transported to my location, and it delivered the same day. So if you're concerned, I'd contact FedEx asap to get the ball moving. But I'm sure your package is ok.

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L
4 years ago

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