Replies posted by Szatanshow | Razer Insider

Replies posted by Szatanshow

4 Replies

N
Neozgred
posted in Razer Support

Synapse 3 not reconizing devices under Windows 7.

I mange to make it work (after lost hope on Razer support ascking same questions every maill with same "fixes" that dont work) by removing and reinstaling windows updates the frameworks ones and normals but NOT any security updates (other than frameworks) and i avoided all updates that are listed here https://www.quora.com/Which-Windows-7-updates-should-you-avoid-and-why. Was a long painful process but it worked I have a feeling telemetry ones or win 10 upgrades ones are to blame. Also big thx to Neozgred for a tip with windows updates.

25
SphyreX
5 years ago
N
Neozgred
posted in Razer Support

Synapse 3 not reconizing devices under Windows 7.

off3nc3I had to give up my Naga Trinity due to these compatibility issues , you are either forced to upgrade to Win 10 or wait for them to upgrade their software.It's up to you , personally im sticking with what i can run for the time being also their support is like talking to robots/NPC's it's just generated answers without them actually taking the time to read your progress or any other details. It is what it is I just hope they can bring the legacy gadgets with the newer ones up-to-date so we can use just one set of software :) till then good riddance SYNAPSE 3.0 ! :D Do you know maybe which particular update make it work - im not so incline to install all that useles stuff

25
SphyreX
5 years ago
N
Neozgred
posted in Razer Support

Synapse 3 not reconizing devices under Windows 7.

Razer support is so useless First they wanted me to install Synaps 2 witch isn't even compatible/supported with my headset than after asking me to un-install and install it like 5 times finally they realize i need Synaps 3 - after me mentioning it in every response. After realization i need S3 - what a shocking massage - "re-instal S3". I did it before they massages like 10 times already with even deleting registry entries. Still headset are not detected in Synapse and Windows 7 while detecting them says there is a issue but when using troubleshot it says there is non. This is literally all help you get from Razer Support Seriously im at the point that if this issue is not resolved in next day i will demand refund.

25
SphyreX
5 years ago
N
Neozgred
posted in Razer Support

Synapse 3 not reconizing devices under Windows 7.

Have exacly same problem as above With Kraken Tourenamen Ed. Windows detected them but Synapse not. Runing Win7

25
SphyreX
5 years ago

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