Topics started by Keba101 | Razer Insider

Topics started by Keba101

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Keba101
posted in Razer Support

Basilisk V3 Pro won't install driver / won't synapse

Purchased a the brand new $160 basilisk v3 pro to replace my highly used ultimate. Had it for a day before the wireless stopped working altogether and then when i did get it to work it hiccuped over and over again. I followed all of the trouble shooting procedures on the website including uninstalling the drivers. NOW: The mouse driver WILL NOT REINSTALL. No matter what I do i cannot get the original mouse driver to install and it forever sees my mouse as a keyboard. Since the mouse driver won't install synapse won't recognize the mouse even exists. It doesn't matter if i plug the mouse in via cable or attempt to use the 2.4gz wireless. I moved to my laptop and found that it installed the drivers just fine VIA a bluetooth connection. After the driver was installed it would read the mouse just fine via wireless and direct connect. How on earth do i find the original driver to get my brand new mouse to work on my gaming PC again or are there other solutions? Uninstalling every driver

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Razer.Zionzedd
1 year ago

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