Topics started by Leonardo_28 | Razer Insider

Topics started by Leonardo_28

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Leonardo_28
posted in Razer Support

Razer Synapse mouse recognition bug

Hey everyone, I bought a Razer DeathAdder Essential Black Edition recently, however Razer Synapse recognizes it as the DeathAdder Essential White Edition. It's worth mentioning that as soon as I connected the mouse to the USB port the automatic Razer Synapse installation prompt also recognized it as the White Edition, maybe firmware related? Personally I have no idea what's going on here. Also, the model and product no. beneath the mouse matches the Razer DeathAdder Essential Black Edition: Model: RZ01-0385 Product no.: RZ01-03850100 I don't know if anyone came across such bug, also I have no idea if it's firmware/software/hardware related, I tried to look for more information online and the only case I found [reddit] happened years ago where after an update, his DeathAdder was replaced for the CoD Black Ops 3 version, changing back to normal some time after. Regarding firmware, I found one in Razer website for the Razer DeathAdder Essential but it doesn't recognize the mouse eith

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Razer.Zionzedd
1 year ago

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