Topics started by polyAmethystspot415 | Razer Insider

Topics started by polyAmethystspot415

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polyAmethystspot415
posted in Razer Support

Basilisk v3 Pro not charging wirelessly on the Mouse Dock Pro

Recently purchased both the items mentioned above however when I try to charge the mouse on the dock, synapse doesn't reflect that its charging. However, I tried to charge my phone on the dock it works properly and when I try to charge the mouse via cable, it functions as well. FYI, I've updated both the firmware on the mouse and the dock and I've also repaired the installation for Synapse. Looking for help here... :confused_::confused_::confused_: And to add on, I have the wireless charging puck on the mouse.

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Razer.Speedcr0ss
1 year ago

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