Topics started by Rizaleous | Razer Insider

Topics started by Rizaleous

1 Thread

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Rizaleous
posted in Mice and Surfaces

Corded Viper Mini Warranty issues

I purchased my Razer Viper Mini on October 14th of 2021, the day after my birthday. I have been using the mouse gingerly since the day I got it in an effort to keep it functioning for a long time to come but unfortunately just the other day, I found that the mouse was no longer working. As in, I plug the mouse into any USB port, and immediately kills power to any other USB Peripherals on that same daughterboard (i have a laptop) and begin registering ghost clicks at random intervals. The mouse does not register in Razer Synapse so I can't update the firmware. My Synapse is up to date. I have tried it on 4 other computers. All producing the same result. I've tried an alternative mouse in all of the same USB ports and the other mouse works in all of them. I have registered my Viper Mini inside the system with proof of purchase. I Have reviewed the Warranty Details that indicate the mouse should have 2 years of warranty I have verified that my mouse/Model is not on the legacy products l

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Razer.Zionzedd
1 year ago

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