Topics started by depotDeepKoamaruquick157 | Razer Insider

Topics started by depotDeepKoamaruquick157

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depotDeepKoamaruquick157
posted in Razer Support

Barracuda X 2021 dongle stopped working

The USB-C dongle for my Razer Barracuda X (2021) has suddenly stopped working. What happens: USB-C dongle plugged in: Windows detects and labels the audio device as "Razer Barracuda X" (even if headset off). This can be opened in sound control panel and Windows registers it as outputting sound (but no mic) even though no sound is comes from the headset. AUX cable plugged in: Works as intended. What I've tried: Downloaded: Razer Synapse, Razer Headset Pairing Utility, Razer Appengine - THX Spacial audio, Realtek audio console, Barracuda X Firmware updater. Razer Barracuda X Firmware updater: Launched as admin, plugged in dongle and cable, software shows as working, notes that update is needed (Headset version = 1.4.0 (Latest 1.4.0), Dongle version = null (Latest1.4.0)) and begins updating only to stop repeatedly at 90% until finally returning "Pairing failed." Razer Headset Pairing Utility: Launched as admin, plugged in dongle and cable, software normal, returns "Pairing f

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5 months ago

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