Topics started by ShinjiruKiseki18 | Razer Insider

Topics started by ShinjiruKiseki18

2 Threads

S
ShinjiruKiseki18Insider Mini
asked in Razer Support

Need help with Claim Warranty Razer Huntsman V2 Tenkeyless

My keyboards has start to act up recently. whereby it light up (there is a faulty light on 2 keys) but the worse problem is the fact that it does not detect my key input. I tried filing a case but the chat did not allow me to upload my video. SO can someone help me on how solve this issue. I had do clean wipe of razer multiple time which help from time to time but it will recur again and again. SO I was wondering if this is a hardware issue. I also tried using a new usb cable for connection cuz i thought it was the cable issue but not still the same problem. It ruins the experience especially when you are in the middle of the game and the keyt just stop responding randomly. Plug and unplug did not solve it. SO i will just have to wait for 2-4 minutes praying the key will respond...

1
Ebonysmartplane805
12 days ago
S
ShinjiruKiseki18Insider Mini
asked in Razer Support

My Razer Huntsman V2 Tenkeyless cannot connect

Everything was fine until last week, my razer keep disconnecting miduse, I thought it was a wire issue, so I buy a new usb-C cable. It works but then suddenly this night, it decided to stop altogether. Like midusage the laptop just shut off. Led stop working and all. I cannot type on it. The usb c still works but nope it just stop working altogether. How can I solve this. I believe it is still under warranty

1
S
1 year ago

Badges

View More
CookiesCookie settings