Topics started by merrywhether | Razer Insider

Topics started by merrywhether

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merrywhetherInsider Mini
asked in Razer Support

Razer Kiyo made a noise and stopped working mid-use

I’d been using my Kiyo without issue for a long time. One time I was in a video call and it made a weird grinding noise and then went totally out of focus. I tried unplugging it and plugging it back in, and it reported available to my computer again, but once I selected it the ring light came on at a kind of pulse-y half brightness and then it  disappears from the cameras list. I tried letting it sit unplugged for a week and the problem still persists. Tried multiple computers, ports, etc. Normally my Razer accessories last forever. Is there anything I can do to get this functioning again?

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17 days ago

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