Topics started by freshGoldenYellow910 | Razer Insider

Topics started by freshGoldenYellow910

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freshGoldenYellow910Insider Mini
asked in Razer Support

Razer Blackshark V2 Pro audio stops working for background programs with Synapse 3.0

This is definitely a software issue regarding Synapse 3.0I have this issue regarding synapse and whenever I’m in a game like CSGO, audio in the background stops working. This usually happens when I have a game open for about ~1 minute, and some programs stop working. This seemingly happens to programs that aren’t actively playing audio when the game is open. For example, I’m playing CSGO with Discord open and I try to join a Discord channel when I’m playing. No sound comes out of Discord. This also impacts my web browser, Spotify, and even Windows sound effects themselves, including notifications. The only solution I’ve had for this when it occurs is to disable audio enhancements in the device properties then turn it back on. I have to do this constantly throughout the day. I’ve removed all games from Synapse and even turned off the game manager, the issue persists. I don’t use THX spatial audio, I only use Synapse for the custom EQ because the native EQ on the headphones is really bad

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10 days ago

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