Topics started by MonkeDrip | Razer Insider

Topics started by MonkeDrip

2 Threads

M
MonkeDripInsider Mini
asked in Razer Support

Nari Ultimate disconnecting when sound played

I have had the headset for about 2 and a half years and until yesterday it has been working perfectly. Now whenever the headset tries to play sound it disconnects immediately and after it stops trying to play sound it attempts to reconnect.I tried the firmware updater, dongle recovery tool and pairing tool but they all did not helpI tried it without synapse, with a fresh install of synapse made sure all my drivers were up to date Is there anything I can do to fix it?

16
W
14 days ago
M
MonkeDripInsider Mini
asked in Audio

Wired Nari Ultimate poor sound+mic quality

My dongle for the Nari Ultimate recently broke so I’ve had to resort to the 3.5mm headphone jack and use it connected wired.The quality of sound though when used wired is significantly worse than how it was wireless and the mic will cut out, go static and echo horribly when it decides it wants to work.My PC also has no combined speaker+mic connection so i had to buy a splitter to use the headphones and mic simultaneously, this made the quality even worse despite the splitter i bought being of decently high quality. Also, whenever the headset is unplugged i have to reinstall my audio drivers or it will not work at all.When plugged in the headset’s audio output will be named “Speakers(Realtek(R)Audio) and the mic “Microphone(Realtek(R)Audio). I’ve tested the cables with other headsets so they can’t be the problem and I’ve reinstalled my drivers several times to get it to work.Is this normal or can i do anything to fix it?

0
M
11 months ago

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