Topics started by Raverixy | Razer Insider

Topics started by Raverixy

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Raverixy
RaverixyInsider Mini
asked in Razer Synapse

Razer Headset Keeps Disconnecting Because of Brightness Lighting Effect, Causing Audio To Cut Out / Glitch / Pop.

 Over the past few months, I've encountered an issue with my Razer Kraken Kitty headset where it randomly disconnects for about 2-3 seconds, causing the audio to completely cutoff, then resumes as if nothing happened. This would happen irregularly, ranging from every 4-5 minutes to every 20 minutes. Initially, I suspected a problem with the USB connection, but when I tested this on my old laptop, it worked perfectly fine. I also found out that It would work better when I exited the synapse software entirely, but I would still occasionally experience some disconnections every couple of hours or so. So, I’d uninstall and reinstall the driver, which worked for a little while, but the popping would eventually come back again. I have a pretty beefy computer with plenty of space, so I was really confused about what the issue could possibly be. So, after months of uninstalling and reinstalling, repairing the driver, updating everything, cleaning my USB ports, and all kinds of troubleshooting

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DetectiveCondom
24 days ago

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