Topics started by Wxzu2017 | Razer Insider

Topics started by Wxzu2017

2 Threads

Wxzu2017
Wxzu2017Insider Mini
asked in Razer Support

Razer Blackshark v2 Pro 2023 does not get detected on Synapse 3.0

Recently I bought Razer Blackshark V2 Pro (2023) - White Edition but Synapse does not recognize it and I am unable to use 7.1 and other settings. When I open Synapse, razer central shows me a new update like below.  But when I click update, it fails  Here is what I tried ;Repair SynapseModify SynapseUninstall, Install Synapse 3.0 (Used clear re-installation guide - https://mysupport.razer.com/app/answers/detail/a_id/1708 )Try to update from Razer central,Add an exception to firewall,Disabling firewall (I dont have any antivirus program)Update Windows,Run as an AdministratorInstall DOT.net frameworkClosing background razer programsRemoving devices from Device Manager (Including HID ones)Installing previous Synapse versions Tried every USB slot in the PC, even Base Station V2’s USB slots also.I also tried to download Cortex and install the Synapse from there. But everything failed. Headphone works normally, there is no sound issue etc. but synapse does not detects it. I hope you guys giv

35
lolination
9 hours ago
Wxzu2017
Wxzu2017Insider Mini
asked in Razer Synapse

Can not update Synapse 3 to Version 3.8.630.62814

I can not install the new update.When I try to update it says Update failed to complete. Please contact technical support. But when I tried to uninstall and install the newest one I get an error code : Error code 1603So for that I went back to previous version. Razer please fix this or give me a solution.  Here is what I tried ;Uninstall,Install (Failed like i mentioned above)Try to update from Razer central,Add an exception to firewall,Disabling firewall (I dont have any antivirus program)Update Windows,Install dot net frameworkClosing background razer programs Non of them succeed.

1
QUARTZbestDarkRed956
2 days ago

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