Topics started by rushSAPPHIREDarkKhaki915 | Razer Insider

Topics started by rushSAPPHIREDarkKhaki915

2 Threads

rushSAPPHIREDarkKhaki915
rushSAPPHIREDarkKhaki915Insider Mini
asked in Razer Support

support tells me that 650$ of overscratched gift cards have already been redeemed by someone else

i’m actually livid and i don’t know what to do. i bought 650$ of gift cards and all of them were missing the last few numbers. i sent support and email and after 2 weeks of emailing back and forth, sending images, receipts, and hand writing a code on the receipts, they told me someone else reached out with the same details and redeemed it first. this is IMPOSSIBLE unless razer gave 2 of the same gift card out. this is an amount of money im willing to look at taking legal action against razer for. i need a phone number or a supervisors email or some sort of direction because i spent an entire paycheck on a gift for my son and i am not just going to let my money vanish. they had me hand write a code onto my gift cards and receipts so i have no clue how they could possibly imagine someone else bought these cards. Please someone help im livid this is a lot of money for me

2
Razer.Speedcr0ss
1 month ago
rushSAPPHIREDarkKhaki915
rushSAPPHIREDarkKhaki915Insider Mini
asked in Razer Support

Card number is damaged!

I bought 4 razer gold gift cards from walmart, but when scratching them off, ALL 4 OF THE GIFT CARDS were missing the last 5 digits. it’s clearly a manufacturing issue. i bought 2 gift cards on saturday, march 23 and 2 yesterday, march 24. i originally thought it was human error but clearly not. I emailed support, but this is a birthday gift and i haven’t heard back yet. It’s been 2 days. If anybody could help me, update me on the status of my ticket, or anything that would be wonderful. all relevant info is attached. thanks! 

1
FiszPL
Vanguard
1 month ago

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