Topics started by Goldwigga | Razer Insider

Topics started by Goldwigga

1 Thread

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GoldwiggaInsider Mini
asked in Mice and Surfaces

Basilisk V3 Button 5 & 6 not synchronising

Hey there, So my Basilisk V3 stopped working poroperly (it keeps turning on an off) and i was sure it is a hardware issue. So I got myself a new Basilisk V3 which cant be synchronised properly. The Lightning and most keys can be remapped as intended, however not button 5 and 6. I managed to get my old one running for a moment and its buttons worked just fine.I also relized that the device manager only labels the mouse as comfort mouse and not as Basilisk V3 as it did with my old one. I checked by turning off Synapse or using the mice with another device, apparently the internal storage seems to work, since i can use the remapped buttons on my laptop or my PC wihtout having Synapse running. Which makes me think this is a Software issue regarding Synapse. Has anyone experienced the same issue or found a solution? Kind Regards and thanks in advance

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G
29 days ago

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