Topics started by Mason.The.Butcher | Razer Insider

Topics started by Mason.The.Butcher

2 Threads

Mason.The.Butcher
Mason.The.ButcherInsider Mini
asked in Razer Support

Razer BLACKSHARK V2 HYPERSPEED power saving doesn't work.

I bought a brand new V2 Hyperspeed, aside some once in a while popping sound, it was working fine until I updated the firmware.after the update the wireless power saving capability stopped working. (the automatic turning off of the headset after some idle and mute time/in my case, 15 minutes)here are the methods already used for resolving the issue:fully uninstalling/reinstalling synapse. 2. all settings on synapse have been double checked. 3.ran the firmware updater again. (didn’t let me update) 4. headset factory reset. 5. cable change/port change and etc. the wireless power saving option is very important for me, if anyone has any method to help me on this matter, I would appreciate it.

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Mason.The.Butcher
22 days ago
Mason.The.Butcher
Mason.The.ButcherInsider Mini
asked in Razer Support

Razer THX standalone software VS Synapse (both in stereo)

After I bought new Blackshark V.2 Hyperspeed, I installed Synapse + THX (accidently) + Razer Central.Now Basically, I don't want to use synapse for 7.1 or stereo.Because THX standalone software is somehow working better for me and I have a far better and cleaner audio in THX standalone software (in stereo mode and spatial), but the software asking me to enter license code, we only have 15-day trial.I have Nari ultimate and a new blackshark V2. hyperspeed.I have no idea why synapse 3 doesn't give me proper audio in stereo mode, the max volume is very low and overall sound quality is very low, but when I use THX standalone software that I accidentally downloaded from Razer site, it works like magic, even when I don't activate THX spatial, 7.1 ....when you hear the stereo quality in THX standalone software, you simply can't go back to synapse.I want to know if this is intentional or maybe something is wrong with my rig overall.I was enjoying Nari Ultimate for 2 years, then after the batte

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Mason.The.Butcher
1 month ago

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