Topics started by 1196837854 | Razer Insider

Topics started by 1196837854

2 Threads

1
1196837854Insider Mini
asked in The New Razer Synapse | Razer Chroma App Open Beta

The New Synapse Crashes With Barracuda Pro

Issues as bellow:1.Though the firmware is of the latest, the  Windows system can’t find it on the audio output menu everytime I power on my headset with the dongle plugged on the  dock.Replugging the donggle helps but really annoying.2.Having heard the new synapse now support Barracuda Pro, I downloaded it last night but found out it’s buggy. It guided  me to restart the computer if I want to make the headset function work,  but when the step was done it just crashed on detecting Barracuda Pro’s dongle.  Now every other Synapse and Chroma  parts work well if Barracuda Pro isn’t connected but once you plug in the donggle the New Synapse crashes immediately along with the  New Chroma. I tried reinstallation and cleaning the registration form but it doesn’t work .3.No personal profiles found with the New  Chroma everytime I redownload the app and logged in my account so I had to reset all the Chroma effects manually.

0
1
12 days ago
1
1196837854Insider Mini
asked in The New Razer Synapse | Razer Chroma App Open Beta

The New Synapse Crashes With My Barracuda Pro

Issues as bellow:1.Though the firmware is of the latest, the  system can’t find it on the audio menu everytime I power on my headset with the dongle plugged on the  dock.Replugging the donggle helps but really annoying.2.Having heard the new synapse now support Barracuda Pro, I downloaded it last night but only to find out it’s buggy. It minded  me to restart the computer if I want to make the headset function work,  but when the step was done it just crashed on detecting Barracuda Pro.  Now every other Synapse parts works well if Barracuda Pro isn’t connected but once you plug in the donggle the New Synapse crashes immediately along with the  New Chroma. I tried everything but it doesn’t work , hope you guys solve it soon.3.No personal profiles found with the New  Chroma everytime I redownload the app and logged in my account so I had to reset all the Croma effects manually.

0
1
25 days ago

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