Topics started by StopherSylvia | Razer Insider

Topics started by StopherSylvia

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StopherSylvia
StopherSylvia
posted in Razer Support

Stopped Working after Synapse 3 update, Kraken TE USB Controller

So I have a Kraken TE with the USB Audio Controller that lets me use the Surround Sound feature in Synapse. After I updated Synapse 3, everything went downhill. (I'm using a Windows 10 PC btw) I was listening to music using my headphones, through the USB Audio Controller, and Synapse said it had an update. I downloaded it and once it was finished I joined a Discord call. I couldn't hear anything and no one could hear me. After some time I found that a new Audio Device had shown up in my Sound Control Panel. Photo of my Sound Control Panel: https://i.ibb.co/YTJWyJ8/Capture.png By changing my Audio Device to the device I marked as 1, I was able to use my Kraken normally. Few days later I realized none of Synapse's settings are being applied. Surround Sound, Equalizer, ect. So after looking around in my PC's settings and Synapse's settings I discovered the issue. The Audio Device I marked as 2 in the picture above was what I was using before the Synapse update and Synapse now says th

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Razer.Speedcr0ss
3 years ago

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