Topics started by littleclopeep | Razer Insider

Topics started by littleclopeep

3 Threads

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littleclopeep
posted in Razer Support

Synapse and Cortex stopped working entirely

Hi there! I'm looking for help with my Razer software as it has recently stopped working entirely on my Blade 15. A while ago, I noticed that my computer wouldn't stay logged in to my Razer ID. Every time I would turn it on I would be prompted to log in again, and when I did it would log me out about a minute later. After this problem started happening, I also realized I could also no longer open either Synapse or Cortex (no error message, but absolutely nothing would happen). I had tried a couple of things and even gotten in contact with support, but I ended up canceling the help request because everything randomly started working again. It quickly stopped again and ever since it's been a gamble whether or not anything would work and I just haven't gotten around to seeking more help. Today when I started my computer it didn't ask me to log in, but I instead got an error message saying "Cortex start failed, please try again." I've reinstalled Cortex and Synape, run them as an admi

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L
3 years ago
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littleclopeep
posted in Razer Synapse

No "Travel Powerhouse" Trophy

Hi! :smile_: I'm new here, so I might just be confused... I'll try to make things quick! Last December I purchased a Razerblade 15 (which I absolutely love!) and have been using it since. However, a couple of months ago I was looking at my Insider Rewards and realized I still hadn't gotten the "Travel Powerhouse" trophy. My laptop appears on Razer Synapse and after searching around I made sure it was registered with Razer as well. Is there something I have to do that I'm missing? I attached my screenshots. Thank you in advance! (PS- I am actually having the same issue with my new Blackwidow, but I'm traveling at the moment and I don't have it with me!)

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L
4 years ago
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littleclopeep
posted in Razer Support

Missing "Travel Powerhouse" Trophy

Hello!! I'm really new to this, so I'm sorry if I messed anything up! I already made a post, but I didn't put it under Razer Support. I'm re-posting it here so hopefully I can get some help! Last December I purchased a Razerblade 15 (which I absolutely love!) and have been using it since. However, a couple of months ago I was looking at my Insider Rewards and realized I still hadn't gotten the "Travel Powerhouse" trophy. My laptop appears on Razer Synapse and after searching around I made sure it was registered with Razer as well. Is there something I have to do that I'm missing? I attached my screenshots. Thank you in advance! (PS- I am actually having the same issue with my new Blackwidow, but I'm traveling at the moment and I don't have it with me!)

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Razer.Speedcr0ss
4 years ago

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