Topics started by HellcatBlizzard | Razer Insider

Topics started by HellcatBlizzard

2 Threads

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HellcatBlizzard
posted in Razer Support

My razer blade 15 does not turn on.

Hello. I bought Razer Blade 15 Advanced. It has 240Hz display, RTX2070 max-q, and optical key switches. It has really nice specs and I like it. I enjoyed playing games with it. But a few days ago, I tried to turn it on normally, but it does not turn on. I contacted South Korea service center and they said it seemed some parts of laptop board burned. I did not use it the way in which purpose does not expected. I just played game. I didn't handle it with unexpected way. The laptop has clean exterior. It proves that it does not get damage by drop or high pressure. So external factors are not related to this problem. I am sure that internal problem is the reason of my laptop fallen. I bought it this May so it has its warranty. It does not get any external damage. I think it can be covered by razer warranty. Can I get RMA service for it? I have paper receipt of it because I bought it in offline store. Best Regards. ---------------------------------------------------------------------

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H
3 years ago
H
HellcatBlizzard
posted in Razer Support

My Razer Blade 15 Advanced making buzzing noise when play Heroes of the storm and Diablo 3 (RTX2070)

Hi, I have Razer Blade 15 Advanced early 2019 (I7-8750H, RTX2070) I found that my laptop makes buzzing noise when I play Heroes of the storm and Diablo 3. It makes me really uncomfortable. Weird thing is, I cannot hear that buzzing noise when my laptop runs Adobe programs, Benchmarks(such as Fire strike by 3d mark). and Even I cannot feel that noise when I only enter Heroes of the storm main window. However, as soon as I started to play heroes of the storm(in game), I can hear that noise near top of touchpad area. This is video of my laptop. https://photos.app.goo.gl/4gjYujBfeBv4unPS7 Please watch this video, you will be aware of my issue. Is there anyone who knows about this issue? What is the solution of this problem? I love my new Razer RTX2070, but I cannot use it now because of this. Should I use old Razer GTX1060 then? So sad... Plz let me hear your ideas!

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Razer.Caziel
4 years ago

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