Topics started by redhoodjt1988 | Razer Insider

Topics started by redhoodjt1988

2 Threads

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redhoodjt1988
posted in Mobile

Stuck on screen with a rainbow circle with the text Erasing at the bottom

Hello, I have been fighting with my Razer Phone 2 now for 24 hours trying to get it to come back on. Yesterday morning I went to download and install the 7 Eleven app to see how many reward points I had under my phone number and to see what I could redeem them for. I opened up the app and nothing happened. Just a white screen. So I closed the app and tried to open it again. Same thing. I'm thinking to myself "Ok well this app just sucks." I go to uninstall the app and I get hit with an error popup message that reads "System UI not working" with two tappable buttons "About App" and "Close App". I tapped "Close App" after that my phone shut down and hasn't worked since. Methods I tried: Safe Boot = Utter failure Factory Reset = Utter failure Hard Reset = Utter Failure Last night before going to bed I decided I was going to try one last time to see if I can get it to work. I held the power button and volume up key down. Booted into the recovery menu. Selected wipe/factory reset. Let

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R
4 years ago
R
redhoodjt1988
posted in Razer Support

Phone stuck on Erasing screen after resetting

Hello, I have been fighting with my Razer Phone 2 now for 24 hours trying to get it to come back on. Yesterday morning I went to download and install the 7 Eleven app to see how many reward points I had under my phone number and to see what I could redeem them for. I opened up the app and nothing happened. Just a white screen. So I closed the app and tried to open it again. Same thing. I'm thinking to myself "Ok well this app just sucks." I go to uninstall the app and I get hit with an error popup message that reads "System UI not working" with two tappable buttons "About App" and "Close App". I tapped "Close App" after that my phone shut down and hasn't worked since. Methods I tried: Safe Boot = Utter failure Factory Reset = Utter failure Hard Reset = Utter Failure Last night before going to bed I decided I was going to try one last time to see if I can get it to work. I held the power button and volume up key down. Booted into the recovery menu. Selected wipe/factory reset. Let

0
R
4 years ago

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